Check in was easy. Followup was done. The air condition in common areas was lacking. Room temperature was great and very clean.
Darrell
Darrell,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great place in the heart of the city
I love the roofdeck outside the pool area, where you can just chill and watch the buildings around you. Place is great, accessible to everything.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Hotel was conveniently located in city central area. Lobby and common areas were really hot. I tried to go to the snack bar in the lobby multiple times, and it was closed. It did reopen but it was multiple times, and I wasn't the only one who took notice. Otherwise, it was a nice stay. Room is a little dated but has amazing views.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Stay far away from this hotel
I've never experienced such rude people in a hospitality setting in my life! We arrived with a ton of luggage which we tried to drop off before pulling into the extremely inconvenient parking garage. Asked to use a cart and we were told there weren't any (which was a lie) and the lazy bellman offered no assistance. Then the room wasn't available so we had to check all of our luggage which took forever to get the assistance of the bellman (again.) The lobby was incredibly hot and uninviting so we walked around for hours until we could get into the room. Check in people were rude and unclear in their assistance. We asked to use the restroom since we just came off of a 4 hour drive and got grilled as to whether or not we were guests (btw, the restroom in the lobby was not functioning so had to go up to the 2nd floor) They threw two stale cookies at us and sent us on our way. HORRIBLE service. The room itself was acceptable. Just everyone who works there is horrible.
Holly
Holly,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Abigail
Abigail,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Kathi
Kathi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Alejandro
Alejandro,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
sean
sean,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Look out for mice
A mouse was running around the restaurant area. It freaked a lot of people out, including me! Needless to say I will not be returning.
Carrie
Carrie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Nayeli
Nayeli,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Too much perfume
Went to see a concert at the Mann. Proximity was good. Only complaint is the overwhelming perfume smells. I get it’s a city and stuff stinks but I literally held my breath everytime. Room was great though!
Colleen
Colleen,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Slitet och smutsigt
Slitna rum, smutsigt och dåligt städat. Vi fick byta rum men även det var i lite sämre skick och inte helt rent.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Had bugs in our bed.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
juraj
juraj,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Very good
We stayed at this property for a few days.
+ves:
1. The location is good. There are plenty of restaurants within walking distance.
2. The room was spacious for us (family of 4).
3. The room was clean and serviced regularly.
4. The service was also reasonably good. The staff gave us an early check in without a fuss, which was highly appreciated.
-ves:
1. The property is old and the age shows, though this wasn’t a big deal for us.
2. The aircon is a bit noisy, which could bother light sleepers (though it didn’t bother us).
Overall, I would highly recommend this property.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Raju
Raju,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
Would not stay again
I asked for 2 more towels for my family of four but it never came. Also I was given very poor service when I checked in my bags and was asked to roll them into the storage room myself. One worked told another one that this was because I did not tip yesterday but my intention is to tip today when I check out 3. In addition my stay included breakfast but was not given my vouchers making it awkward at breakfast this morning as I did not know I needed vouchers. Overall the staff was not friendly or helpful and made my stay uncomfortable. I can only assume they are unhappy staff that aren’t treated well by their employer. If that is the case I’m sorry, but as a paying customer I don’t appreciated the poor customer service. I plan on writing an unsatisfactory review.
Yi
Yi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Patrick
Patrick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Great hotel, nice location.
Ricardo
Ricardo,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Toilet is too low.
Ellen
Ellen,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Danielle
Danielle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Great hotel
Nice clean hotel. We enjoyed our stay. On the website it doesn’t say anything about parking. We didn’t know where to park. For those planning a trip here, you park in the parking garage behind the hotel. Carry your bags bro the hotel and they add the parking fee to your room.