I was given a smokers room so I asked the clerk to switch out. She said.no because I booked through hotels.com/expedia nothing could be done. I would have to book through motel 6 nest time. So we got to the room and it was horrible! Reeled of years of smoke,hole in bathroom door. The final insult was the bed. The springs were poking through the mattress. It was like a bed of nails. ! So we kinda lost it and were preparing to leave
The phone rang and it was the front desk She now offered to change our room. ( had written a bad review to their website. $
The new room was 10 x better than the original. I am super pleased they fixed it for us.
Here is the deal for us as customers however. When you book through H.Com. You get NO choice of rooms or refund. So what ever you do don’t book the ‘last one’ I also did not see on the website that it was a smoking room. I get migraines. Can not do it I had thought smoking in hotel rooms was done away with.
Readers digest version is gravely disappointed in my first room resolved issue and good 2nd room No frills no extras but ok for a night in newer section.
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Lacey
Lacey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Mayra
Mayra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Just ok
Russel
Russel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 2 日
Dont stay here
The floor was super dirty the wall in the bathroom dirty the pillows are horrible same as the mattresses
anibal
anibal,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 12 日
Vivian
Vivian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Mayra
Mayra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 25 日
Just a hole in the wall kind of place nothing special but for the price what do you expect
Daniel
Daniel,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
It was pretty quiet outside for the most part. However, I could hear the guy above me walking around in the middle of the night around 12:00 a.m. and 3:00 a.m. every time he would get up. That being said, the ceilings are very thin so something to keep in mind but the walls were pretty thick
Cori
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Nesha
Nesha,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
The thing I liked about it was that it was affordable and for the price it was pretty good. I would think the only downside is I had to constantly ask for toilet paper and I could hear the guy above me walking in the middle of the night because the ceilings are so thin but the walls were pretty thick so I couldn't hear my neighbor beside me.