Paid for parking through hotels.com only to be told it wasn’t valid. When we arrived, the “valet” was just the entrance to a parking garage with a bunch of clueless employees standing around. We were told to leave our car on the side of the road and they would valet it from there since they had “no more room”. We came back later and no employee was to be found, and the garage opened for us by itself. We parked our car OURSELVES, when an employee only appeared after we had gotten out of our car 3 floors up. The valet employees all seemed clueless about how to work their jobs. We still got charged for valet on our room despite the disorganization and unprofessionalism. When I spoke to their supervisor (Joey) the next day, he still had the audacity to ask for a tip when we picked up our vehicle after explaining the whole debacle.
Mya
Mya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
GREAT FAMILY STAY
We took a spring break vacation and the hotel was very nice. We had an issue with the TV in our room and were given a new room within minutes. The host were so helpful and super nice.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Hayne
Hayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Exploring Savannah
I am aimlessly wandering from Miami up to Columbus Ohio and decided to stop at Savannah. I think it was my fourth visit there. It’s just an incredible place very beautiful and easy to walk and explore. I also brought my bike and took a bike ride while I was there. The hotel itself was in a good location central to everything.
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Adequate
The location is excellent. The selection quality of snacks available on the first floor were good. Room design was very good.
My room was not cleaned the first day of a four day stay.
Reception was polite and tried to help with some recommendations. But generally, the help they provided was to Google information. Overall, they did not seem a resource for recommendations or advice.
At least it would be nice to have information on local attractions and resources. The lobby is large and there could be an area with such information.
Deborah
Deborah,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
This Aloft had the best ladies at the front desk. They both were warm, wonderful and happy. The only problem was the elevator was broken that night and people were on it. We actually tried to stay another night but they were booked.
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Not bad not great
Staff was super friendly and helpful. Breakfast was kind of a joke $3 for a small croissant or muffin. Much better food within walking distance. Now for pros and cons.
Pros
Not a bad location. Very walkable to most local attractions.
Staff from valet to front desk was great.
Cons
Elevator was broken 90% of our stay. One guest was overheard saying she tried to take the stairs but couldn’t get out of the stairwell.
If you ask for extra towels just forget it, they aren’t coming.
Brian
Brian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Josh
Josh,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Victoria
Victoria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
trufina
trufina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
M'kina
M'kina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 4 日
Alit of little things.
No kleenex. They said they weee out. Never refilled the coffee.after day1, I had to go downstairs for coffee. Made the bed after 1st night, but no new towels. Had to ask for some. Elevators were down on Sunday. Had to take steps. $45 to park in garage after paying $185 a night plus taxes? Key card would work on and off. Good thing we had 2 cards.
Frank
Frank,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Tary
Tary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
Stephanie at the bar was Amazing and fun to talk to.
Gary
Gary,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Lismenia
Lismenia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Joy
Joy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Untitled
Great experience
Linda
Linda,10 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 24 日
We are locals and just wanted somewhere we can stay for a night
Christina
Christina,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Staying here was a great experience! Very friendly staff and great rooms