The Hotel staff overcharges me the other two nights. I call them and email them. They don't give me any response.
Tzuhui
Tzuhui,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
True to charge unexpected fee
Asked me if I will be willing to pay $10 more for an upgrade to 2 queen beds room even though I placed the order for a 2 queen beds room. When I refused to pay extra they then said that I have to pay $50 for deposit which is unfriendly to me. It took six days for the credit to show up in my credit card.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Great stay
Jennifer
Jennifer,7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Grayson
Grayson,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 20 日
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 11 日
Do not book this location
Manager wanted to charge extra 25 after booking and pay stays. It was late and we had to pay him directly after he make call hotels.com to cancel. Bad, really bad breakfast
Pedro
Pedro,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Good enough, but beware of the surprise fee!
The hotel was better then I was expecting. The room and bed sheets felt clean and over all was good, I was not disappointed with how hotel felt. Although for a smoke free building it certainly smelt like previous people had smoked in it. The real issue I had was the surprise $20 fee I was charged for booking through hotels.com instead of directly through them. I am not sure if I missed that detail when I was booking it, but was still an unexpected addition to what would have been a pretty cheap hotel stay.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
I am not a fan of big cities, not a mark against this hotel specifically
Wyatt
Wyatt,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Staff was great
Kevin
Kevin,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 3 日
Sahil Naidu
Sahil Naidu,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 26 日
Mahdi
Mahdi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Mohammed
Mohammed,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 18 日
Ravindran
Ravindran,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Worst hotel I've ever stayed in.
They charge extra at the counter if you book through a 3rd party service. The free "breakfast" was just old donuts that were rock hard as well as hot milk and stale cereal. There was no toaster, no cooler to keep anything cold. Almost forgot... There was one rotten banana if you were feeling adventurous. Don't stay here. Even if there are no other vacancies. Horrible experience.
Nate
Nate,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
N/a
Itika
Itika,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Debbie
Debbie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 29 日
Kingsley
Kingsley,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 18 日
Nilesh
Nilesh,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Just very expensive for regular things. Snacks overpriced. Air conditioner needs updating. Not enough plug outlets
Dorsey
Dorsey,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 8 日
RAJ HUSSAIN
RAJ HUSSAIN,19 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Kris
Kris,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 2 日
No hot water, bath sink clogging and breakfast only cereal and toast and charge me $20 for staying
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
The hotel management was very good. They were extremely competent, thoughtful, and helpful.
todd
todd,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 25 日
Beware/Be careful. This hotel will charge you 15.99 a night in extra charges because you booked with a 3rd party. When Expedia calls them to ask about it they will tell Expedia that it’s “service fees/room upgrade.”