Our room did not have hot water and the front desk didn’t switch us to another room until we visited them in person. They tried to fool us in the phone call said they ran out of the room and refused a refund. Very terrible experience
soso bad ,last week i stay in here2nights,Forgot my monebag in save,when i arrived yellowstone i call the front desk,they call back looking for it,it's ok,27/07,today i back to pick up my money bag ,cash nothing left,my god,about 600dollars, i hurry goto next station,not call 911,bad service
zhang
Hotels.com真实住客点评
8/10 很好
2013 年 4 月 30 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 20 日
Jill D.
Jill D.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 19 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 8 日
Philip
Philip,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 7 日
We got this place for the pool and hot tub, and isn’t wasn’t open. On the website it didn't mention anything about it being closed.
Evaline
Evaline,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 7 日
To be honest, we were reading some reviews on our way down to Utah and we got a little concerned. I don’t know where the other people were staying at the hotel, but our room was very pleasant and was exactly looked like the pictures that the hotel provided. The breakfast was good. The rooms were clean. The water was hot. We did have some issues with parking one night, but no biggie. The other issue that people talk about is the homelessness problem but that is in all of downtown Salt Lake. We found the staff extremely helpful and attentive to our needs. And to be honest, I would stay here with my family again.
Feliz
Feliz,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 2 日
marty
marty,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 31 日
The elevators appear to be falling apart. There are cones in the hallways, the beds are horribly uncomfortable and the front desk staff seem annoyed to have to be there. The maintenance man was friendly but overall this property was very disappointing.
Cindy
Cindy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 10 日
Trevor
Trevor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 29 日
Nice hotel and friendly staff
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 28 日
Svitlana
Svitlana,5 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 27 日
The room was very clean and spacious. The bed was so comfortable! The complimentary breakfast was good and had a nice variety. The staff was very friendly and helpful. I have a few minor critiques that would not deter me from staying there again. The blackout curtain in the bedroom did not cover the window well and left quite a large gap for light to shine through. When the fan from the AC/heating unit was on, it made a constant annoying sound which was resolved by simply turning off the fan. The most annoying issue was that I could not take my usual hot showers. The water temperature was warm, but I like the water pretty hot and it only stayed truly hot for a few minutes. I did not mention any of these little issues to management but I'm confident they would have happily addressed them. One last thing, beware of the additional charges. I paid $50/night on top of the room charge for state occupancy tax, convention and tourism tax, and parking fee.
Nicole
Nicole,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2026 年 1 月 23 日
No pude llegar debido a cambio y retraso en mi vuelo, quise contactar para cancelar o cambiar pero nadie me ayudó ni me dio opciones
Cristina
Cristina,1 晚行程
Expedia真实住客点评
6/10 好
2026 年 1 月 18 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 14 日
Laurie
Laurie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Clean room, great location really nice breakfast and friendly staff.
Laurie
Laurie,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 31 日
We booked a 2 bedroom room about two months in advance and when we arrived they don’t have availability of the room. That happened at 2 am and the only option they gave was to cancel the prior reservation and make a new one for two separate rooms. We are a family of 4 so my wife and me we had to stayed in a separate rooms with the kids making very inconvenient. On top one of the room’s AC was broken, thankfully was cold weather but still hot inside of the room.
Breakfast was short of food all days we stayed.
A definite no coming back hotel for us.
Jans
Jans,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 30 日
The room service should be a littler but better and change every bay towels and make the bed , the breakfast has to go quick otherwise no food left ,
Leyliz Yanez del
Leyliz Yanez del,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Jianan
Jianan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Sign in was smooth and quick, the suite was palatial and spotlessly clean. Would definitely choose this place again