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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel in Stoke-on-Trent with indoor pool and restaurant

Choose dates to view prices

Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CNY571
CNY686 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 11 of 11 rooms

King Room-Accessible

  • Sleeps 2
  • Free WiFi

KING GUEST ROOM

  • Sleeps 2
  • Free WiFi

View all photos for Room With Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room With Two Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Living area | LCD TV

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 722 reviews
The price is CNY507
CNY609 total
includes taxes & fees
Jul 12 - Jul 13
Hilton Garden Inn Stoke on Trent
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About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 18 min walk - 1.6 km
  • Regent Theatre - 4 min drive - 1.4 km
  • Victoria Hall - 4 min drive - 1.7 km
  • Staffordshire University - 6 min drive - 2.7 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪The Holy Inadequate - ‬15 min walk
  • ‪Starbucks - ‬4 min drive

About this property

DoubleTree by Hilton Stoke on Trent

  • DoubleTree by Hilton Stoke on Trent puts you within a 10-minute drive of Trentham Gardens. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps, or body scrubs. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this Edwardian hotel. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 7.50 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Ziplining nearby

Working away

  • Business center
  • 11 meeting rooms
  • Coworking spaces
  • Conference center (129805 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 1768
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, body wraps, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 13.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Uncovered self parking costs GBP 7.50 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self parking costs GBP 7.50 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. DoubleTree by Hilton Stoke on Trent also has a garden and access to a nearby indoor pool.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great choice of hot and cold food, and was often topped up regularly. (60 reviews)
  • The spa facilities, including pool, sauna, and steam room, were a highlight of the stay, offering a relaxing experience. (4 reviews)
  • The pool was a lovely bonus, great to relax in after a long day, and a nice touch for pet owners to have a swim after a day at Waterworld. (30 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Lobby
Children
Family friendly
Food
Parking
Bed
Restaurant

Reviews

Verified

10/10 Exceptional

On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Sharlene, 2-night trip
Verified

10/10 Exceptional

Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Craig, 1-night trip
Verified

10/10 Exceptional

Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Darran, 1-night trip
Verified

10/10 Exceptional

Lovely friendly staff. Great breakfast
Stephanie, 1-night trip
Verified

10/10 Exceptional

Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Umair, 1-night trip
Verified

10/10 Exceptional

Staff were very friendly and helpful. We really enjoyed our short stay.
Amber, 2-night trip
Verified

10/10 Exceptional

Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too.
Jenny, 2-night trip
Verified

10/10 Exceptional

Clean, good facilities, nice atmosphere.
Daniel, 1-night trip
Verified

10/10 Exceptional

Lovely big hotel room
Samantha, 1-night trip
Verified

6/10 Good

Hotel was nice bed was really hard so i did not sleep breakfast was really nice
liam, 1-night trip
Verified

10/10 Exceptional

Spotless and very friendly staff
Alex, 1-night trip
Verified

10/10 Exceptional

Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair.
Kimberlee, 2-night trip
Verified

10/10 Exceptional

The staff, and services were excellent. The only slight criticism I have is that a hot tub was advertised online, but the hotel does not actually have one. Apart from that, I have nothing but good things to say about my stay.
Jad, 2-night trip
Verified

10/10 Exceptional

Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Susana, 1-night trip
Verified

10/10 Exceptional

Staff were friendly and helpful, hotel was well presented and comfortable
Ruth, 1-night trip
Verified

8/10 Very good

Quick and easy check in. Family room was spacious but VERY warm and it was only March. We were provided with a fan for the room so that was useful.
Georgia, 2-night trip
Verified

8/10 Very good

Clean and good beds pleasant staff
Lewis, 1-night trip
Verified

8/10 Very good

Smooth check in , loverly food in bar , Hugh queen x 2 bed room , spotless Duvets could have been warmer Over all loverly hotel
Kim, 1-night trip
Verified

10/10 Exceptional

Clean room, nice staff Cocktails from bar need a little more work Apart from that everything was excellent
hakan, 1-night trip
Verified

10/10 Exceptional

Great lovely clean hotel great location
Michael, 1-night trip
Verified

10/10 Exceptional

Room spacious and amenities were great. Had to book a slot for swimming. The menu for the bar/restaurant is limited and I personally wouldnt eat there again due to this. Both evenings friday / Saturday there was only one member of staff on the bar which caused delays so would have been better if they had more staff on but appreciate there was events on both nights. This does cause parking to become a nightmare. However overall the cleanliness of the room, how friendly staff are and proximity to the festival retail park means I would return.
Hannah, 2-night trip
Verified

10/10 Exceptional

The room was perfect
Will, 1-night trip
Verified

10/10 Exceptional

We have a fantastic time here. Swimming pool is brilliant and changing area is clean.
Kit Yee Josephine, 1-night trip
Verified

10/10 Exceptional

Clean room. Friendly helpful staff. Great amenities.
Robert, 1-night trip
Verified

10/10 Exceptional

Clean and friendly reception. I love BF! Even though food is same as other hotel BF, it was much better than others.i would like to come back again.
K, 2-night trip