The room was clean and comfortable. The staff was very friendly and helpful. Unfortunately there doesn’t seem to be much sound proofing between floors and walls, it was extremely loud I could hear the people above me talking and walking across the floor. Also there is a gap between the door and the floor so you can hear everything in the hallway. It’s a lovely hotel with a great staff and restaurant if the noise doesn’t bother you.
Kashia
Kashia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Clean and comfortable accommodations.
James
James,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
The hotel has a nice charm. How, although the staff is friendly, they are non-responsive to customer service requests. We stayed 4 nights and requested room service by day 2. We did not receive room service at any time and were forced to go to the front desk for resupply and towel service. Worst room service in all my decades of travel.
Mark
Mark,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Debbie
Debbie,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Lots of noise.
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Sylvain
Sylvain,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Not our best stay
We've stayed here many times but this wasn't the best stay. We had two rooms. One was ok. The other room hadn't been cleaned (trash in the cans, on the table and in an Amazon bag in the corner). Even after I raised this and they said they'd send someone down while we were at dinner, nothing changed. My daughter also left her kid slippers and when I called the next day, no on could seem to locate them (even though I told them exactly where they were). This may have been a on off experience, but it'll make me think twice about staying again.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Nice hotel very friendly
robbie
robbie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Really good coffee and comfy beds.
A beautiful Inn with character. Clean, comfortable bed, great breakfast options. Recommend requesting 2nd floor room as we could hear every footstep and suitcase move from below.
I would definitely stay there again!
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Wonderful place, great staff a real delight.
We stayed only one night, but enjoyed it thoroughly. We arrived early but got checked in quickly with a free upgrade to a junior suite. Nice touch. The front desk staff was very friendly and helpful.
Did some errands and go to dinner. We came back to enjoy a nice cocktail in the inn's restaurant next door. Great bar and wished we had chosen to eat there instead. The restaurant looked great with a very rich and luxurious atmosphere.
Had a very nice breakfast in the morning. Standard fair for a hotel, but everything was fresh and clean.
My only complaint would be that the mattress really should have been replaced by now. A bit soft for my taste but this did not detract from a lovely stay.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Clare
Clare,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Excellent overall facility
William B
William B,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Perfect for Syracuse University
I love staying here when I visit my son at Syracuse University. It is close enough to the University yet far enough from the hustle and bustle of the city. I have traveled alone and always felt safe and secure!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Lucie
Lucie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
The front desk, especially Andrea, were extremely cordial and efficient. The all-day hot coffee was a real plus. The housekeeping left a few minor things to be desired (no liquid soap in shower, instead 2 shampoos and a conditioner; no working soap dispenser at bathroom vanity), room was clean. There was a structural issue which we pointed out to the manager, leavng part of the carpet wet. I have no doubt that will be corrected. Would I stay thee again? Probably.
Bernadette
Bernadette,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Great!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Excellent!! Found a new favorite hotel in Syracuse
Excellent in every way!! Staff was friendly and polite, the room was clean and comfy.; the whole place was clean and well maintained, and the price good!!!