We went with two of our kids and two friends to stay for two days for a concert. There were a few things that went wrong in the beginning of our hotel stay but nothing that the staff didn't handle with respect and dignity to me and my family. Tracy the manager was one of these kind ladies. I would mention the other ladies name at the front desk but it escapes me for the oddest reason. Any way it goes they acted and conducted themselves with the best professionalism I have ever seen. They treated us like family and I will definitely be bringing myself, my family, and my friends to this hotel for years to come. A thanks to all staff that interacted with me and my family during our stay. You all deserve praise at helping to run a top notch hotel.
Kayla
Kayla,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Disappointment
When I arrived they gave my pre-booked reserved room to someone else check in was at 3:00 I arrived at 3:07 and was told the double bed I reserve was no longer available they gave me a king bed room suite which was an inconvenience because three of us slept together the reason behind it was because they built the card I reserved the room with and it declined that morning I told the receptionist I never authorized her to build that car that car was only for reservations I selected to pay at the hotel and she was out of contract by running my credit card without my authorization then the swimming pool you have to reserve it in advance and you only get one hour to swim per day on the weekend so if you go to this room be aware of these small prints rules that they so-called have that is not listed in the hotels.com app there was also hair all over the place in the shower on the sink on the floor the room was definitely half clean the king size duvet had no cover over it so that gave me the creeps all night thinking that everyone who slept in that bed text bodies with that duvet blanket the carpet in the room felt icky the toilet did not have enough water in it you had to hold the button down for it to flush
Tamika
Tamika,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Jay
Jay,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Jay
Jay,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Jeri-Alexandria
Jeri-Alexandria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Good visit
Everything was good. Parking not the best and they did not supply enough towels for our room but overall, we would stay again.
Lora
Lora,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Good Value for the Price
Decent stay for the price. The room had some dated features, but overall, it was clean and provided my family the comfort we needed during our stay. It’s important to follow up with the hotel for unexpected expenses that third-party booking sites fail to mention.
Felicia
Felicia,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Kimberly
Kimberly,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
John
John,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Great place clean and friendly staff..only issue was you had to reserve pool time, been nice to know ahead of time..the breakfast was just soso and no omlets during the weekend..other than that was a nice place..
Michael
Michael,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
It was not a good experience the first night only one tv worked only one phone worked smelled like someone had been smoking in the room had to call down several times for a blanket because there wasn’t one in the room . The hot was dirty and had grime in the bottom of it the internet was very spotty I stayed for 4 nights housekeeping just knocked once and tried to enter my room without permission this was by far the worst hotel experience I’ve had for such an expensive hotel there are not very many amenities I’ve never know a hotel so expensive that didn’t offer a free continental breakfast or anything to keep guests coming back
Shunlisa
Shunlisa,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 7 日
For the price and percieved value of brand, this was a little disappointing. The rooms seemed slightly dirty and old by nature. The walls were superficially patched and you could see gaps where the faucets for the shower and tub were. Bed was very firm - but This was not necessarily a drawback for me. Amenities (bottled water) were in room but at extra cost for most visitors. For the price, I would have expected a bottle of water for the coffee pot to be free. Outside Noise level was well insulated against.