The room we were given did not have a door that properly locked. Thank goodness I checked. They had a very nonchalant attitude that it would be fine, did not open unless you pushed a little. Seriously?!?! Would you leave all your valuables?!?NO!!!!! Then they said ‘only hotel guests have access it should be fine’ . sorry ladies I do not have that much nativity to think someone would not get in easily, or that another person could not try that was staying. Had to switch rooms and rush. Still missed our dinner reservation with all my husbands family and had to show up quite late. We had limited time with family. Time is the most valuable commodity that you cannot replace and you wasted mine by your negligence, indifference, and incompetence. Do not think I will ever return. I am a Hilton honors member. I will not be using my Marriott bonvoy app much more. Always a good experience with them at any destination. DO BETTER.
Emily
Emily,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
Very difficult to regulate the thermostat to a comfortable range it was either too hot or too cold so we just turned it off thank goodness the weather was okay. The other disappointing thing was none of the plugs in the bathroom worked for curling irons or hair dryers. We did report it to the front desk staff
Barbara
Barbara,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 6 日
Comfortable
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Leslie
Leslie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Great location, friendly staff.
Monica
Monica,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
It was great and love the location in downtown Riverside. Room was great and felt clean, spacious, and new!
Kerri
Kerri,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Tammie
Tammie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
I was spotless, staff was super nice and "vibes" we amazing as well as an varied breakfast. The location is perfect as well
Heyden
Heyden,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 11 日
Upon check-in, I stood in line for a solid 10 minutes while 2 employees stood behind the counter talking. Only when I said "can someone check us in?" did they then do so. Quite odd, as the hotel is very nice. HOWEVER... STAY AWAY!!! The hotel is built with some BS energy savings safeguards. The TV, AC unit and overall power goes off in the room if you're not constantly moving around in it. I kid you not!!! The front desk confirmed it. You cannot watch TV in bed nor use the AC or heat while sleeping!!!
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 8 日
The room had a weird unpleasant smell every time we walked in.
Having to pay for parking during construction of your parking lot. This should have been accommodated.
Other than those, our stay was good.
Shannon
Shannon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Check in was quick with the rooms and surrounding areas clean. Comfort of the rooms were terrific and felt rested going into the day.
Justly
Justly,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 19 日
The rooms appear clean and tidy and has amenities but check your bed our bed had bed bugs.
Malaka
Malaka,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 16 日
No on site parking available. Across the street it valet. do did not check in. Would like a refund
Steve
Steve,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Dwayne
Dwayne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 10 日
Rick
Rick,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Check in was easy and quick. The two personnel on staff very informative with their recommendations. I would definitely stay at this location again.