Do not expect too much. Service is just okay. You can ask them anything and you will get answers, but you do not feel welcomed or happy to be there from the vibes of the guys in reception.
Location of the hotel is great for Central Park, midtown, subway and east river accessed.
Rooms are okay. Big, and not completely awful, but so noisy. We were on the rooms facing back of the hotel and did not have one moment of silence. The venting system are right there and so so loud all the time, night included. Plus noise from the hallway is easily transmitted into the room.
Water was not refilled daily, which I expected for the money spent.
But the service level is just non existent. They were not even interested in if we had a good time when checking out. Not bad in that they are horrible, just not interested I think. Which depends on what you are using the hotel for.