4/10
We booked the Hyatt because we thought we could trust the Hyatt brand. Nope. Our A/C was having problems and our toilet was running. After waking up in the middle of the night sweating because the AC wasn't cooling, we reached out to the hotel staff we were told, and I quote, "This is an old hotel, it's run down, that's normal here, all the rooms are the same, there's nothing we can do."
My response, "Isn't this THE HYATT? What is going on? Never again HYATT PALM SPRINGS!!!
Kristen
2 晚商务旅行