I truly wish I had something positive to say about this hotel.
From the moment we walked in, we were hit with an overpowering air freshener clearly masking something unpleasant. The carpet was stained, and the bathroom? Frightening. I skipped the shower entirely, fearing I’d need a tetanus shot after.
A child pulled the fire alarm twice in the afternoon, forcing full evacuations. We looked at the pool, but the cloudy water made that an easy no. The hotel was packed with teenage boys, their families, and a multi-day church revival. At one point, a group of grown men were blasting music from a speaker in the lobby—it felt like no one was in charge.
At 12:40 a.m., the teen baseball team above us was still loud. Our room phone didn’t work, and it took multiple tries to reach the front desk. I ended up going to the room myself—an adult finally intervened.
Then my husband saw someone being handed a key to a room that was already occupied. Can you imagine waking up to a stranger entering your room?
We tried to get ice before leaving. The signs said floors 2 and 4 had machines—floor 2’s didn’t work, and there was none on 4. The staff casually told us it was only on floor 8. With packed elevators, my husband eventually got ice from the breakfast area.
Total chaos. Deeply disappointing. Never again.