2/10 很差
2025 年 8 月 2 日
Mickey mouse!!!
Our family trip was for 3 nights starting July 30, 2025. As soon as we entered the room, our son saw a mouse go across the room. Not knowing this, our first night there was a nightmare especially for my wife. She was woken many times by the sound of little critters in the living room and on the bed stand. She also swatted something on her shoulder over and over. She even heard scratching of the pillows. This all happened as we were sleeping with our 3 and 5 year old kids. Next day, it took the manager, Paula, till noon to get us another room. All the time without asking us if needed the service of the bell person to move our items or needed breakfast since we wouldn't feed our kids in the room. In the end, another family was placed in the first room that same day and we were refunded part of the first night and even charged resort fee, $12! Unbelievable! Not the way to treat others.
Sang
Sang,3 晚家庭旅行
Hotels.com真实住客点评