The staff was rude they were on their personal cellphones having private conversations. The rooms were dirty, moldy, the elevator hasnt been inspected since 2023, the ac smelled like it was on fire, which isnt good for my family with asthma. The pool was dirty, the building was moldy. The rooms and other areas of the building looks like it needed painted since the paint was all chipped off. The were dirty stuff all smeared over the walls, the hallways were hot at 80 degrees. The door lock wasnt working correctly, the door wasnt shutting properly. I asked for a refunded since it was definitely NOT upto Marriott standards. But the employee definitely flat out said NO. Other people had issues with their rooms as well. I will be filing a complaint with Marriott Bonvoy about this issue.