The whole experience was amazing. From the time we entered the doors to the time we left. Every single staff member reflected great service.
David
David,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Bueno pero con ruido por las noches
Todo bien , solo que hay un poco de ruido por las noches
Hugo Daniel
Hugo Daniel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Chance
Chance,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
The staff were friendly and a very helpful. While the price of parking on site felt a bit high, the valets were prompt and courteous. Would definitely stay here again.
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Jill
Jill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
FeLecia
FeLecia,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
MINGYU
MINGYU,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
cathey
cathey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
MINGYU
MINGYU,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Clara
Clara,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Mary
Mary,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Luana
Luana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
One week stay in SF
Stayed here with my family for 8 days. The rooms were clean but I think it needs refurbishing. The advertised pool is not located in the actual hotel, which was a bit of a surprise. One of the days the hotel cut the power for several hours with no information beforehand. And one night around 1 o’clock at night someone opened the door to our room, even though the door was locked. Luckily we had the security latch on. Scared my kids a lot. Called down to the reception to get security, but they informed me that it was a security guard that had opened the door. I thought this was very strange so I went to the reception in the morning to get an explanation and they told me that it was a mistake by them, but no excuses and they treated the situation like it was nothing to complain about. We definitely kept the security latch on. The hotel was in a central and nice area, as long as you walk in the right direction.
Aksel Graff
Aksel Graff,8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Staff was friendly and check in was quick and easy, room was clean
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Terrible customer service!
Front desk staff was great, but that was it. Waited 20 minutes and had to go get someone to give us menus at restaurant. Then waited another 15 since he went on break. Then never brought our water, and had to chase someone again to get the check. Then air conditioner didn’t work right in room. Breakfast was not great; the food was fine, but they said I didn’t prepare for the breakfast buffet, but I had through you all. They said to take it up with you all. The manager was condescending in his tone, it was the worst hotel experience I have ever had. Last time I will stay there or any Hilton for that matter.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Más de lo que esperábamos
Nuestra habitación cómoda y limpia, el servicio excelente, la ubicación nos gustó mucho y nos sorprendieron con una promoción de una cantidad de dólares de consumo gratis x dia en el restaurant del hotel.