Staff exceptional; friendly, competent. helpful. Only problem was door to the room which was faulty, not fitting well, had to slam it hard to get it shut.
Daniel
1 晚家庭旅行
2/10
Room was extremely dirty. No mattress pad on the bed. Big stains all over the mattress and box spring. Black specs on the mattress. Bathtub had big yellow stain. Complained to the GM. He offered no solution. Ended up leaving the hotel and booking elsewhere. Would not recommend
真实旅客
4 晚家庭旅行
2/10
Kevin
1 晚家庭旅行
4/10
We were very disappointed. They were short handed often, so we didn’t get our rooms cleaned like we should have. We had to bag up our own trash and send it out. Nobody did any cleaning or making of the bed. At one point I request our sheets get changed due to my child having a minor accident. (A small spot was slightly wet.. but nobody came and changed it. I specifically got this hotel because it had a pool. The pool was closed the whole week we were there due to the person being on vacation. We didn’t have ice most of the days because the machines were down. Very disappointing and we couldn’t go there again. I would love atleast a partial refund because I booked 2 rooms for a week.
Carl
6 晚家庭旅行
2/10
The hotel lobby was not very clean. Insufficient staffing and check-in took a long time. The elevator was noisy and scary. I was afraid each time I had to use the elevator. The bed was shaky and noisy. I felt like the bed would fall apart if I turned in my sleep. The room had a stale odor
Anthonia
2 晚商务旅行
8/10
it was a good stay but the ice machine didn’t work
Karla
2 晚家庭旅行
10/10
Price was great. Room very nice. Bed comfy lots of pillows.
Brock
1 晚行程
6/10
Kyle
1 晚行程
10/10
真实旅客
1 晚商务旅行
2/10
Worst HIE ever, filthy with cussing employees, broken elevator.
Frederick
1 晚行程
6/10
Elevator was broken at check-in so we had to carry luggage up stairs. Pancake maker and juice dispensers were broken for breakfasts.
vincent
2 晚行程
8/10
Cheng
1 晚家庭旅行
8/10
The hotel is an excellent choice for a mid-level hotel. Clean. Responsive staff. Nice breakfast. They provide free washer and dryer, which would be especially helpful for a longer stay.
Duane
3 晚行程
10/10
Pour un petit arret entre 2 jours de deplacement cest parfait, check in rapide, restaurant a proximités. Lit confortablement douillets
Melina
1 晚家庭旅行
8/10
We have stayed in many Holiday Inn expresses and most of them have been modernized and updated. This one, Looks like it needs to be improved as far as carpets and bathroom facility. The free morning breakfast was adequate, but not especially good with very cramped conditions for the food service line and confusing as far as flow of traffic. The king size bed was absolutely the most comfortable one we’ve experienced. The only drawback was that it was a bit high to climb in and out of. I would think older couples would have a very difficult time climbing into bed.
Mike
1 晚行程
10/10
Only employee I encountered was at check in counter. Very helpful and friendly. Hotel is very clean but obviously physically worn in most aspects. Commendable of your staff to do such a good job.
Steven
1 晚行程
10/10
Staff was very friendly. Building was clean. The room was very clean and the beds are really comfortable. Lot's of breakfast options. Would definitely stay there again.