Hotel was too old for the price . lack of coordination between Marriott and Hotel.com on room charges. Next time I’ll deal directly with Marriott when booking my reservation
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Weekend in Dallas
We stayed for 3 days, rwo nights. The hotel is in the middle of renovations. We did not have a renovated room so it had a little wear and rear but was.clean. service was.excellenr. The pool was.nice but there qas some mold.near the bottom on the walls and some leaves. The robot cleaner was stull at work at 7 am.
Jill
Jill,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Damn kids banging on doors at almost
Midnight and making noise
DERRY
DERRY,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Castle
Won’t stay there again
Albert
Albert,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Hotel was nice but the construction was a mess. It was hard to figure out where to park or even how to get out of the parking lot.
Maytal
Maytal,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 20 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
Garrett
Garrett,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 16 日
How this is a “4 star hotel” is beyond me. I’m not even going to get into the construction- that is what it is. But the hotel is super gross inside, my pillows smelled like soured laundry; TWO SETS of pillows I’ll add till I had clean ones. Dingy, stinky, and outdated for simple terms.
Only reason it’s not a 1 is because the door and valet men are very nice and professional as well as the front desk- you guys find another place to work, this place is a sinking ship.
Garrett
Garrett,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Josh
Josh,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
After checking in, I loaded all of my belongings up to my room. There was no water. I called the front desk and they stated that there was a property wide outage and that they did not know when it would be back on. I needed to be at a meeting in an hour and needed to shower. I checked out and went to another hotel. I would like a refund.
Larson Lloyd
Lewis
Lewis,2 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 8 日
The location was amazing. The hotel is under construction or remodel, so the staff was wildly disorganized, the room was not very clean, and the room we were in was not the remodeled side, so it was pretty poor quality all around.
Bed was very uncomfortable, shower didn’t work properly, floors were very dirty and there was visible mold and water damage near the room door.
Construction workers set off the fire alarms and the staff never came out to tell the guests if it was safe to return back inside. We missed our morning commitments due to the fire alarm making us delay.
They state that it is valet-only parking, but the valet service attendant smelled absolutely awful and made our car smell terrible for the whole day.
Nobody seems to know who is in charge.
The friendliest and most helpful people were the cleaning staff.
Luckily they comped our valet charges, but the whole stay was definitely not worth it.
I’m sure it will be nicer after the remodel, but right now it is a disaster.
Jessica Lauren
Jessica Lauren,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Haylee
Haylee,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
William
William,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 25 日
Francisco
Francisco,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 20 日
susan
susan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Great room; enjoyed pool area as well
James
James,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 12 日
Dale
Dale,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Customer Service
Yvette
Yvette,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Judy
Judy,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
A little to isolated and you cann0t self park, have to use valet parking
Patrick
Patrick,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Beds & Bathrooms
Always enjoy the facilities, the staff, and the service. But, the rooms could use a couple of changes.
Looking forward to the renovations bringing more counter space in the bathrooms and softer mattresses.