I thank everyone for a wonderful stay at your hotel and for be great.
Wanda
2 晚家庭旅行
10/10
Comfortable beds, quiet, but there were dead ants in the hot tub.
Carrie
1 晚家庭旅行
10/10
Pool was well kept up.
Jeannine
1 晚商务旅行
10/10
Marilyn
3 晚行程
10/10
It's was a great stay everything was fine not any issues whatsoever. Thanks
Ellis
2 晚行程
6/10
The pool/hot tub area could use improvement for sure. There were dead ants floating in the hot tub and the pool water was cold and cloudy to a point that we did not swim
真实旅客
2 晚家庭旅行
2/10
Rooms were not very clean, halls kinda stunk like BO. One of our two rooms the door would not fully close/lock unless slammed very hard. We told the front desk, they said must be warped. They declined to send up maintenance. Then when we left the next time, the doorknob broke off! Took hours to get a replacement room. Door key cards repeatedly needed reset. Pool was nasty looking. They were draining some murky looking water directly into parking lot and storm drain.
Paul
3 晚家庭旅行
10/10
Sarah
2 晚家庭旅行
8/10
cheryl
1 晚结伴旅行
10/10
We came in for a week to spend time with family and have a gender reveal for our daughter. We were in the King size suite with our grandkids. Best time ever! Everything about the room, the staff, the breakfast, swimming pool and location was perfect. Joseph at the front desk is absolutely wonderful. I really want to acknowledge his customer service not only to our family but others that I observed as well. When we arrived it was very busy because of a local cheer competition. He not only did his job but was very pleasant as well as helpful. Unfortunately, that has become a rare experience these days. Also, the ladies running the breakfast were great! If we had to pick one thing to suggest is that the broken down truck and toilet in the back parking lot and area outside could use some TLC. We already made reservations for our next trip in June and can't wait! Thank you all for your excellent service.
melinda
1 晚家庭旅行
10/10
We had a great room, very comfortable and clean. Pool and hot tub were clean and nice to relax in - even with kids.
Breakfast was excellent with lots of choices and was hot and ready. Staff was friendly and courteous (even though we had to go back to the front desk because a keycard wouldn't open the room).
Rhonda
1 晚结伴旅行
10/10
This was my 4th time visiting. My mom lives close by. The 5th floor is by far my favorite. Quite and very clean!!!
Kristen
1 晚行程
8/10
It took a long time to get hot water on the 4th floor
真实旅客
2 晚家庭旅行
2/10
Maranda
2 晚行程
2/10
They desk people was very polite but the stay was the worst other families had kids there did not watch them hotel didn’t do much about it had to call the cops for the kids trying to adult my kids bathroom was super cramped pool was dirty
Maranda
2 晚家庭旅行
10/10
Staff smelled no need to go further
R.H.
2 晚行程
10/10
Larry
15 晚行程
8/10
Overall, had a very pleasant experience at this hotel, but the age of the building combined with the poor weather conditions were causing more and more issues.
One of the elevators felt unsafe and very poorly maintained. This also happened to be on the side of the building with the severe roof leak.
The side door which lead to the "scary" elevator also appeared to lock properly, leaving it operable even at night.
Thomas
2 晚家庭旅行
10/10
Ariana
2 晚行程
10/10
This was by far the best room in the hotel with the jacuzzi in the room . The couch pulls out if you want extra company and super comfy . I really enjoyed my stay and the pool downstairs was open as it was an indoor pool . Swimming in the winter was the best , they also had a jacuzzi downstairs with the indoor pool for extra comfort! Really enjoyed my stay!
Zabada
1 晚家庭旅行
8/10
Property was ok but the shuttle to the airport was terrible. I got a Kia SUV that had garbage all over the backseat floor.
FUJILYN
1 晚商务旅行
8/10
Good stay
James
2 晚家庭旅行
8/10
Bill
3 晚商务旅行
6/10
When I arrived the front desk informed me that I had no reservation. Spelled my name 4 times and kept saying no. I go to get my phone out of the car and go back in and all of a sudden he found it. Imagine that!