2/10 很差
2025 年 4 月 27 日
Cockroach siting
Before checking in, I needed to use the restroom outside of the indoor pool. The toilet paper dispenser was broken, the hand dryer barely worked and no paper towels to dry my hands. Check in went smoothly but we were only picking up our key. Upon return to actually enter the room at 12:30am, I made it a few steps into the room when my husband turned on the lights. Immediately I saw a bug on the wall. Closer inspection, it was indeed a German cockroach and it skittered behind the headboard. We left. Requested a cancellation and refund. Still haven’t received a cancellation confirmation email. The charge for the room is still pending in our credit card - here is to hoping for the best
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