I was required to pay an additional $16 when checking in even though I prepaid my room in full. Please send me a receipt so I can compare it to what I was quoted on hotels.com
Judy
Judy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Ilgar
Ilgar,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Air conditioner rattled a bit. Everything was great otherwise.
Vicki
Vicki,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
The room is little small which is ok, but the curtain is broken and can’t close completely. AC unit is making loud noises; and one of the worst shower with very small water, almost like dripping!
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Nice stay
Check in staff was very friendly and welcoming. The room was very comfortable and we relaxed
after a day at the Renaissance Festival. We appreciated the closeness to the restaurant we wanted to go to.
Leann
Leann,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
Everything was good until my last night. Actually, it was good until the morning I was to leave. I had requested a 5:00 wake up call, unfortunately when I woke up in the morning and turned to the window, it was light outside and at 5am it is still dark. I was not to happy as my flight was scheduled for 9. We are supposed to be at the airport 3 hours before takeoff, I have a rental car to return and don't really know if I am even going to make it at all due to not getting my wake up call. My stressful morning could of been avoided if someone had followed through. Everything else was good. Room was clean, and the continental breakfast was appreciated.
Lynn
Lynn,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Clean rooms nice bathroom, located conveniently close to Valley fair. Only downfall small pool area.
Pamela
Pamela,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Really clean. Pool was close
Diane
Diane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Angela
Angela,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Kim
Kim,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Alexandra
Alexandra,2 晚行 程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 26 日
Prepaid room not available at check in
My biggest complaint was that I prepaid for a room with a king bed and upon checkin at 3:06pm was informed that the room was not available and that they were oversold- only 2 queens available. I was not offered a credit even though I paid more for a room that i did not received. I have never experienced this and beyond disapponted. In addition, one of two elevators was not working which made it very difficult getting up and down from 4th floor with baggage. Lastly, we were woken up all night from someone snoring in either the room next door or below us- the walls/ceiling must be thin to hear something like that. Worst hotel experience in awhile.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Recommend
Room clean, nice bed and pillows. The bathroom needs a fan and tub needs safety bars or make the tub nonslip. Its dangerous.
Need to put a bell at the front desk as they are working in back also and don't seem to know when someone is waiting to be checked in/out.
Fabulous entry waiting area. Great for just relaxing or reading.
Breakfast seating area is nice and spacious. The breakfast offering is basic, but it is included in price.
Jan
Jan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Cassie
Cassie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
Not what you expect at a Marriott!
This stay was ok. Reservation did not upload from hotels.com. Had to go eat for an hour to get in. Last stay we were overcharged $210 very unhappy about that. Manager of desk was great. Found the mistake and said it would be fixed.
Aimee
Aimee,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
I had accidentally booked for the wrong weekend and the desk woman (I believe her name is McKenzie), she helped us rebook for the correct night and helped me figure out how to proper
Chris
Chris,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Our room had sweet eating ants, that wasn’t good. Our beds were comfortable.
Otherwise, everything was very good. The young lady at the desk, who was there to check us in and was there in the morning as we checked out, was wonderful and so nice! I might come back sometime