It was a disaster. The check-in took over 40 minutes. They said they did not have the room we requested. We were forced into a room that was designed for one person.
I had to make my own rollaway bed and rearrange the room in order to create a path in the room. We were promised the room we requested for the next night-never happened. We were charged as a “No Show” after it was promised that the room would be “comped”
A double charge was put thru, because Hotels.com is supposed to credit the card.
On Saturday another guest was given the key and entrance to our room. Not pleasant.
There was a guest ahead of us who gave up his room w/two beds but this was not given to us.
The light in the bathroom was wired to an outlandishly loud fan.
The light in the area for makeup and hair combing was ridiculously dim.
I had to kill a spider.
The receptionist apologized. The motel was overbooked- that was just our “tough luck”
We were told the “system was down.
But they were certainly able to run charges on my credit card. Which I will dispute!
The maid apologized.
Our reservation was ignored!
Access to our room was given to another guest.
Linda K
Linda K,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Lana
Lana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Small, but nice
The room was on the small side, but clean, comfortable bed, nice shower and good enough fitness center. For a quick overnight stay, it was great!
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Excellent hotel - Family Friendly
Staff is always friendly and helpful. After a horrible experience at another hotel 3 years ago and having to check out almost immediately, Fairfield Inn & Suites saved our trip that weekend, and this is now my family's preferred hotel when we visit Colorado Springs now. It's close to stores, food, and entertainment.
Nadia
Nadia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Great place to stay for solo traveler
Solo trip to visit family. Hotel is located within walking distance of stores and restaurants. Feels safe.
Marilyn
Marilyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Very accommodating! The late night staff was helpful and kind. The morning staff helped was kind and understanding. They were able gave us a slightly later checkout too.
Laney
Laney,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Very dated.
Lana
Lana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Sarah at desk was amazing!
Michelle
Michelle,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
Roberto
Roberto,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Carol
Carol,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
troy
troy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Stacie S
Stacie S,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
very walkable
Marc
Marc,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 29 日
Barry
Barry,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Place was clean and staff was very nice I would definitely book again when I come back