The hotel has some needs for repairs. The bathroom had a water leak and lots of stains on the tub. The hallways had stains on the walls and the carpet was worn in spots.
MARY
1 晚家庭旅行
6/10
Charged for parking because of local event. I was not made aware until check in. Booking and hotel listing says parking included. Paid and extra $60 for two vehicles.
Property is not maintained and showing its age. Not the first time stating here and each time the AC has a hard time cooling the room
Jeremiah
1 晚结伴旅行
10/10
The hotel was nice & very convenient if you have an event to attend at NRG stadium. Maybe a 5-10 minute walk at most!! Room was spacious and clean. Guest services attendee was super nice and very attentive. I would recommend staying at this hotel.
Suzanne
1 晚家庭旅行
6/10
1 hr to check in standing in line. 30 dollars for parking that should be included. The room was nice but bathroom could use updating. On the 7 th floor not much hot water or water pressure. It was ok. The staff were friendly. We made use of the bar which was slow on service (2 bartenders only for a busy place)and expensive.
Lisa
1 晚行程
8/10
Laura
2 晚商务旅行
8/10
It says there is breakfast and they don’t offer it anymore. The restaurant there is also closed down. The staff were very friendly and courteous.
Renee
2 晚家庭旅行
4/10
The suite was very big and spacious and clean but you vould tell the bathroom had not been deep cleaned in a while. The pool was green and dirty. At one time this hotel was beautifully ran but unfortunately today not so much. The front staff was very friendly but I will not stay again just because it was not as clean as I like my hotel rooms to be.
真实旅客
1 晚家庭旅行
10/10
Joanna
1 晚行程
2/10
Darlene
1 晚行程
4/10
Chelsea
2 晚行程
4/10
Jose A
4 晚行程
10/10
This is my hotel of choice when I am in South Houston. The service is always great and facility are always in great condition
真实旅客
1 晚商务旅行
2/10
Camille
3 晚行程
2/10
elizabeth
1 晚行程
4/10
We stayed at this hotel because of the proximity to NRG park. I checked reviews first and they gave me an overall satisfactory expectation. Check in was easy and the service was friendly. I was pleased with the size of our room and we had a great view of the pool. The biggest downfall was the cleanliness of the room. The bed was dirty and the bathroom tub was unacceptable. We encountered several cockroaches throughout the room and hotel. Once we found a baby roach partying on the pillows, we left. This hotel has a ton of potential with some updating and cleaning.
Sachet
1 晚家庭旅行
10/10
Hotel was comfortable. Location was right beside a major freeway. Freeway noise was very loud but the comfort of the room made up for the noise. Will stay again but will request a room on the back of the hotel.
Rhonda
2 晚行程
10/10
Monica
1 晚行程
4/10
Billy
3 晚行程
10/10
Jennifer
2 晚商务旅行
6/10
The ac was not working and it took 2 calls to get it repaired but still didnt cool enough. Bathroom way to small. Shower needed to be deep cleaned and there was a mystery pipe sticking down from ceiling. Also no vent. Not enough towels to begin with.
Was by the pool entrance and the doors kept slamming..people really loud going down hall. On first floor. Didnt not sleep well any night.
I know it was rodeo season..why I was there.But it did not warrant 850 for 3 nights. Oh yes you have to pay 30 for parking while they sell other spots for 50. And the attendant gave us a hard time.
Location was awesome though.
Lou
3 晚结伴旅行
10/10
Vivian
1 晚结伴旅行
2/10
Carrie
2 晚行程
2/10
Hotel was not like pictures shown…old and falling apart. There are several sections to the hotel and because I did not book directly through the hotel, they put us in the old, unrelated section. There was mold growing in the bathroom, rust stains coming out of AC vent, roaches and bugs on the sheets.
Jamie
3 晚商务旅行
6/10
Marjorie
3 晚行程
4/10
This hotel is so money hungry! I stayed for the weekend and they had us pay $30 for parking and tried getting us to pay $30 FOR THE SECOND DAY?? they also charge $18+ for breakfast which is crazy. The AC didn’t work as well so had to call maintenance to come fix it because our room was so humid.