Once again, Tru came through as an excellent place to stay while traveling. The staff was extremely courteous and helpful. The hotel and room was clean. The snack and breakfast choices were awesome!
Amy
Amy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Working in Marshall TX
Very nice hotel and excellent staff.
Mark
Mark,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Kristen
Kristen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Pets Priority Over People
We have stayed at Tru hotels throughout our cross country travels for years. In fact, we purposely stayed in certain towns because a Tru Hotel was there. We liked that they were reasonably priced and eco- conscious. Over the last year we've noticed a few changes that have made us very dissappinted in the brand and so, we decided to no longer stay at any Tru hotel. Their prices have seemed to significantly increase; breakfast quality has seemed to decrease; and it seems that pets are now priority over people. I have pet allergies and apparently there are no rooms reserved as "pet only". Animals can be in any room, dander and all, even with "deep cleaning" allergens may still be present. I don't understand why there can't be "pet only" rooms or entire floors just for pets. It is unfortunate that corporate has taken this policy to allow pets anywhere and that our once favorite place to stay is no longer on the "list".
Debra
Debra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Catherine
Catherine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
No issues
What’s important, that I have no issues, I have no issues
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Try By Hilton ♥️
Wow, what an amazing Hotel, the staff was amazing and the property was very clean , I will definitely stay again.
sherry
sherry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Candy
Candy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Charles
Charles,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 4 日
Ac does not work, the room was extremely hot
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Briana
Briana,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 1 日
Rock hard mattress, thin walls, decent breakfast
Upon entry to room, had to call housekeeping as 3 of the 4 surfaces had sticky food/residue. Housekeeper was very pleasant.
Smallest mini fridge of any hotel I've stayed in that made it nearly pointless.
Room was adjacent to housekeeping which woke us up every morning with noise of rattling things around and alarms going off in that service room. The alarm was a subtle beeping noise that would repeat. Reminded me of a microwave but nicer tune. Not sure what it was as one morning it kept repeating every couple minutes and lasted over an hour and another morning it only went off a few times.
Another unknown knocking noise that occurred every morning that sounded like coming from our neighbors near our bathroom (similar to the sound of a door knocker or maybe somone flipping the metal security door stopper). There would be a tap every few seconds and would last a couple hours.
Such thin floors you always knew when someone was walking around.
Mattress was EXTRA FIRM. My husband likes a firm mattress and even his joints were aching. We are both mid thirties and woke up each morning hurting in our hips, shoulders, and back.
Breakfast was good compared to many continental breakfasts. Less options, but the pancake maker was more sanitary than the typical waffle makers and they had breakfast eggrolls which I hadnt seen at a hotel before.
Needless to say our weekend getaway to relax turned into sleepless nights and exhaustion. Won't book here again.
Jennifer
Jennifer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Great stay at a great price!
Clean & comfortable. Front desk super friendly. Enjoyed a great one night stay passing through.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Shannon
Shannon,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Claudia
Claudia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Gerardo
Gerardo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Pleasant Stay
Check-in was seamless. Great customer service from the staff. The room was very clean and comfortable. Will recommend Tru by Hilton- Longview to anyone.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Good
Dana
Dana,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
LaWanda
LaWanda,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Jordon
Jordon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Served the purpose.
Very eco-friendly. Bath towels very scratchy. No coffee pot in room.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
It was fine. The walls were pretty thin as I could hear the folks next door talking and in the middle of the night snoring!!!!!
Breakfast was good!
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Great hotel
Great hotel and clean. Bed was comfortable. Shower was nice and had pressure
Travis
Travis,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 15 日
Terrible bed
We got there late and checked in. Once got to the room it was very clean and looked great. The bes on the other hand, not so much. I believe every spring was broken. I havent slept on a bed that bed ever. The pillows were all flat. But every seemed very clean.