Shower curtain was broke, the microwave glass tray that is supposed to turn it on, was clearly too large for the microwave and did not fit in there properly whatsoever. The dishwasher was completely full with dirty dishes from I assume the previous people that had reserved that room before us.
And despite having guest Wi-Fi, which will go in and out constantly. I couldn’t even use my regular cell phone service and then majority of the hotel suite. There was absolutely no signal whatsoever in these locations.
And I guess lastly, icing on the cake was even though we were clearly told multiple times that our checkout was at 11 AM. For some reason, one of your maids decided to likely tap on the door with a key, not say one word, and then proceeded to enter our hotel room at around 10:15 AM. While we are clearly packing up and getting ready for the day. Not only did she startle both myself and my son, but also my son was in the living room area drying off of the shower and his underwear playing his Xbox while I, his mother, was taking her shower. Not once has this ever happened in the history of hotel, reservations and days that I’ve ever had in my lifetime. Very unprofessional, very rude, and obviously very unnecessary. Made service should not be entering rooms that are occupied until after checkout time. I mean that’s just good “hospitality” and common sense! Never enter a guest room, without announcing who you are and giving your guest a chance to say something.