My check in was May 16th check out was May18, but my flight was Cancelled due ground stop air traffic control. So I never checked in and the manager refused to refund my stay so I lost 790 dollars. I’ve stayed there before and always enjoyed my time there but will never go back.
Travis
2 晚家庭旅行
10/10
Richard
3 晚行程
8/10
The hotel was ok, the rooms were old, I would not come back unless they updated the rooms
Jennifer
4 晚行程
4/10
The staff was excellent, but unfortunately I was disappointed in the rooms and cleanliness of the floor we stayed on. The hallways had not been vacuumed obviously in a while as floors were dirty. The room we stayed in was in disrepair and needed to be updated. We needed to be moved to another room because the fan on the a/c made so much noise we couldn’t shut it off. The toilet was leaking on the floor. We had to ask for another washcloth as only one was provided for two people. We asked to be moved which they did but the second room, somewhat better, still needed updates, more lighting and still needed additional washcloth.
Linda
2 晚行程
10/10
Paul
2 晚行程
10/10
nelson
2 晚行程
6/10
The room is dated and worn. Not sure if the key system was recently upgraded.. but the bolt locks on the door were not functional. The bathroom is also in need of renivation. The tub surface was cracked. I think I paid 260 per night. Not the most I have paid for a room but also given the location, for the price and the brand... I expected a little more.
Theresa
3 晚行程
10/10
Pamela
1 晚家庭旅行
4/10
Christopher
1 晚行程
8/10
Kristin
2 晚行程
10/10
As a business traveler, often staying at JW and Gaylords across the globe, this was a nice clean place but a bit dated.
ryan
2 晚行程
8/10
Brittany
2 晚家庭旅行
2/10
The room was very hot. There was no AC access we could not control the temperature in the room. When we called down for even a fan, they could not accommodate us. We slept horribly. It was very uncomfortable, and the hot tub was broken and out of service, which was one of the amenities we were looking to use.
michele
1 晚行程
10/10
Teneesha
1 晚行程
8/10
luis
1 晚行程
2/10
Keith and Yvette
1 晚行程
8/10
teona
1 晚行程
4/10
Comfortable but very noisy . I come down to Melville Long Island often to visit family and friends this is two years in a row that we have had noise problems and for the price it’s not worth it anymore will have to find another hotel . But on a lighter note the guy Steve next to us in rm322 got very lucky about 3am I got his name from the moaning
Robert
1 晚家庭旅行
10/10
Very comfortable. Will stay again.
Daniel
1 晚行程
10/10
The Hilton is conveniently located with a lot of dining options nearby, which has helped when visiting friends and family in the area. The breakfast available in the lobby is excellent as well. The rooms are clean and comfortable, and it's overall a great place to stay.