Ivy and Robert were helpful and under the circumstances; did best they could. The hotel did not have what they said; TV bad, no service they advertised, breakfast was a mess( except Friday) . I understand it was just purchased, but still need to be honest on situation and what they offer. Heard msny complaints. Was very disappointed; especially since we were there for medical reasons.
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
False hope to check in early. No customer service
I called a head of time to get an early check in, the first time they said it was to early for them to determine if that was a possibility and asked me to call closer to the date of check in. I called a couple days before and i was told that the earliest I could check in for free was 2pm anything before that it would be an extra charge so we agreed for 2pm check in instead of 4pm. We arrived to check in it was 2:30pm and we were told we could not check in until 3:30pm. I made them aware that I spoke to Robert for them to be ready for us to check in at 2pm and the reception did not seem to care if we spoke to someone or not. We had an event to attend to at 330pm so I had to start getting ready in the public restroom of the building and it was very hot in there. When we finally got into the room the TV did not work.
Cristina
Cristina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Jacqueline
Jacqueline,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Satisfactory
Loved the atmosphere. Food was great . Very friendly and patient housekeepers .
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
It was nice and I give it a 10 stars. I thought I was home for a moment. And the breakfast was wonderful.
Ms Kimberly
Ms Kimberly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Gerardo
Gerardo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Excellent
Clean and comfortable beds , spacious rooms, free Buffett better than most for free
Can’t beat the price for Austin , good location , easy access
Victor
Victor,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Kaleigh
Kaleigh,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Barbara
Barbara,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Low budget
Room- was clean bed no extra pillows or blankets. bathroom clean, was stains all over the carpet looks dirty.
Breakfast was just poor not even the coffee was good but that is not important. The lobby was dirty, and the front desk lady was not dress for a hotel front desk person. This is my opinion only but if you are looking for a not expensive hotel this will work. and is in a good location
julissa
julissa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 9 日
Room not ready for guests
There were not enough towels for two people - one bath mat, one bath towel, one small hand towel. The shampoo/conditioner/ body wash dispensers had fallen off the wall of the shower and were left sitting on the shower floor. The ironing board bracket in the closet was loose and fell off the wall.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 23 日
Mark
Mark,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Stephani
Stephani,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 18 日
Brandi
Brandi,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 14 日
One of our rooms had a break-in attempt during the night. The door frame had scratches where someone tried to shove something in and unlock the door.
Not safe for solo traveling females.