Location was not ideal. Hotel reeked of marijuana. The room stunk as well. Wanted a refund but the property refused.
Jose
Jose,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
Not clean
Maria
Maria,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
This hotel was a complete waste of money, no towels breakfast trash
Jawainez
Jawainez,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
0/10
DO NOT STAY HERE!! The only good things was the front desk clerk was very polite but other than that never again!!
Hallways smell like ramen noodles, bathroom smell moldy, pillows looked so dirty, I checked for bed bugs and didn’t see any so that’s a plus. My family felt itchy through out the night. Breakfast was so gross my family picked at it then went to buy breakfast instead. There was an actual hooker with a man who was bare foot in the breakfast area so that already told me the type of place I had stayed at (I know this cause I heard him talking to her about it) I mean you get what you pay for, we were just passing through so now I know for the next time, pay that extra for a better hotel.
Joanna
Joanna,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 29 日
We were sorry we didn’t the reviews. Every negative review was exactly our experience. Toilet paper roll opened. Half used soap and shampoo. Multiple lights didn’t work. Stains on bedding carpet furniture and ceiling. Rooms smelled like smoke. No cups or coffee in room.
And now the good. Breakfast!!! I don’t know who these cooks were but wow. Authentic home cooked eggs sausage hash browns and biscuits.
Staff seemed friendly given the challenges and guest complaints.
karl
karl,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
Bo
Bo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
Christmas
Christmas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Nishit
Nishit,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Denton
Denton,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Pleasantly Surprised
Was quite surprised with the quality of my stay I visit Austin regularly but this was my first time stay at this hotel. The staff was very pleasant, the accomodations where spacious, and honest my favored part was the breakfast. I rarely if ever find myself eating hotel breakfast but what was prepared was very good. Next time I have to be in the city first I will definitely check out this places available.
Craiginal
Craiginal,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Not a pleasant stay
Door didn't lock when we would leave the room. Couch was horribly stained. Long hair hanging on hook of bathroom door. Remote didn't work at all. Unable to log in the guest internet. No coffee in room. Limited breakfast put out. I expected more.
Lynette
Lynette,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Jasmine
Jasmine,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Disappointed
Ivy and Robert were helpful; the hotel was not what advertised though
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Tawnya
Tawnya,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Would not recommend!
Ivy and Robert were helpful and under the circumstances; did best they could. The hotel did not have what they said; TV bad, no service they advertised, breakfast was a mess( except Friday) . I understand it was just purchased, but still need to be honest on situation and what they offer. Heard msny complaints. Was very disappointed; especially since we were there for medical reasons.
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
False hope to check in early. No customer service
I called a head of time to get an early check in, the first time they said it was to early for them to determine if that was a possibility and asked me to call closer to the date of check in. I called a couple days before and i was told that the earliest I could check in for free was 2pm anything before that it would be an extra charge so we agreed for 2pm check in instead of 4pm. We arrived to check in it was 2:30pm and we were told we could not check in until 3:30pm. I made them aware that I spoke to Robert for them to be ready for us to check in at 2pm and the reception did not seem to care if we spoke to someone or not. We had an event to attend to at 330pm so I had to start getting ready in the public restroom of the building and it was very hot in there. When we finally got into the room the TV did not work.
Cristina
Cristina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Jacqueline
Jacqueline,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Satisfactory
Loved the atmosphere. Food was great . Very friendly and patient housekeepers .