The person at the front desk went up and above what i would normally see, she was really great
brent
brent,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Friendly staff, needs new mattresses
The staff was incredibly friendly and helpful. The facility is definitely old and they've tried their best to maintain it. The mattresses were terrible.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Convenience, location and service!
In the heart of Silverdale, the location is excellent. All of the staff were super friendly. I love staying here when I visit my grandchildren. Walking distance to shopping, groceries and eateries. Not a lot of frills, but they don't need them. 100% recommend!
January
January,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
Place was a better price for high season. Older looking but clean. No weird smells. Be aware there is no elevator for upper rooms. Overall a good stay for the price.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
Ok, clean, solid brkfst, Not ADA
For pre surgery convenience was ok. Mattress too small for frame, tripping hazard.
Wouldn't rec for romance or call it a nice family place (mostly location, but staff was pleasant), was clean.
Time frame for breakfast was Very generous. Appreciated that!
NO ELEVATOR
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
The staff are pleasant, the cleanliness was ok, the price was ridiculous you would think since we was here 11days you would get some kind of deal? Or a free nite? Other than that it was a good stay
Arla
Arla,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
The hotel is older and outdated. The carpet can use some cleaning and TLC. There's an old smell in the hallways and in room. I went to get hot water in the lobby and the floor was sticky and could hear it when I lift up my slippers. The TV in the room was small like 24 inches. I thought it was a computer monitor.
On top of all this, the fire alarm went off at 5am in the morning waking up my whole family prematurely. It didn't seem like they had any protocol in place to alert their customers especially folks with disabilities. None of the hotel staff came around to usher folks out or follow up to inform their guests that was a false alrm. It must has been a false alarm because the alarm eventually stopped after 15 minutes or so and the Fire Department didn't even both coming.
We were only staying for one night to getaway for my wife's birthday and boy were we woken up by a rude awakening! My whole family was fully awake from that noisy and obnoxious fire alarm so we just goy dressed and checked out. Told the front desk lady that this was by far the worst hotel experience that we've ever had. She apologized and said she understood. I asked for a refund for our terrible stay and experience. She put sent a note to her Manager.
I sure hope this establishment has the courtesy to follow up with me and issue me a refund. Getting woken up so early ruined our plans for the day and we ended up just heading home.
Reino
Reino,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
odor too strong when I open the door. The staff really nice
Quynh
Quynh,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 23 日
Stacy
Stacy,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Run down no elevator
Ross
Ross,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Clean room, quite, very comfortable bed.
Becky
Becky,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 19 日
This hotel was very convenient as far as location for my visit. However, it is an old property, hallway carpets look like they have never been cleaned. My room looked like it hasn't been upgraded in years. May be that saying... "you get what you paid for" applies here. Not sure I will stay here in the future.
Richard P
Richard P,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Ayanna
Ayanna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Excellent stay!
Amazing staff and breakfast! No elevator but we need to climb anyway. Very accomodating! Clean laundry services.
Susan
Susan,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
The kitchen staff was exceptionally friendly. The room was as expected but I did have to ask them to pick up used towels etc after day 1 after the expected cleaning and re-stocking did not occur.