Fire alarms went off middle of night and again early morning from kids pulling alarms
Sue
1 晚家庭旅行
10/10
Love the breakfast and happy hour. Good location for walks along River or up to state capitol building
James
2 晚行程
10/10
Staff was very attentive to all of our needs and even went out of their way for some extras. Amenities were excellent, free breakfast and complimentary drinks! No doors on shower makes for a watery mess.
Gregorio
3 晚家庭旅行
10/10
They did such a great job meeting all of our needs and even if there was a slight issue, they made it right right away. I will recommend anyone to stay at the Embassy suites.
Maggie
2 晚家庭旅行
6/10
Keith
1 晚行程
10/10
Mara
1 晚行程
10/10
Centrally located
Michael
1 晚行程
10/10
Michelle
1 晚商务旅行
10/10
Darious
2 晚行程
4/10
Old out dated. Air conditioner did not work. Room was hot and miserable. Customer service was so-so. Not too friendly.
Gregory
1 晚行程
10/10
We enjoyed our stay for my daughter’s birthday with friends. Yes, the property is outdated. But, it’s clean, service is great, and great amenities. Would come back.
Nicole
1 晚家庭旅行
10/10
james
1 晚行程
10/10
Amanda
1 晚行程
6/10
Glen
2 晚家庭旅行
8/10
This hotel is in a great area of Des Moines with access to so many restaurants and bars just a quick walk away. We have stayed here several times and will probably continue to but it is desperately in need of an update. Also whoever cleans this place doesn’t do a good job at all. Every single corner of edge is dusty, dirty, full of crumbs. The walls are never wiped down at the edges, the corners of the bathroom floors and shower/tubs are not clean at all. We use the pull out bed and when we pulled cushions off the couch were pretty gross. I also hate that they only provide double beds. This is a personal preference but it really makes our nights less comfortable. Bar is decent for a quick drink in the evenings.Breakfast is the best hotel breakfast simply because of the made to order omelettes. Overall it’s an ok spot, I wouldn’t a premium for it though as it wouldn’t be worth it at all.
Breea
1 晚家庭旅行
10/10
Alex
1 晚行程
10/10
Alex
1 晚商务旅行
10/10
Very friendly check in very clean
Jodie
1 晚商务旅行
6/10
Property is very dated. Lots of sub par decorations, dirty tile, phones with no cords, old sagging beds, non-working water features. Staff was great. It was an ok experience, but, expected more from this brand.
真实旅客
2 晚家庭旅行
6/10
Bathroom floor was very dirty and looked like it hadn’t been scrubbed in the corners for long time. Room seemed outdated and older but nice location.
Renee
1 晚家庭旅行
10/10
Our stay was wonderful and met the standard of what we know as embassy suites. Hats off to Richard who was so friendly and thoughtful. We enjoyed talking with him. We saw him often enough he showed actual interest in our trip. Nice talking with you! Thank you embassy
Ashleigh
3 晚家庭旅行
8/10
marcia
1 晚行程
2/10
Worst experience ever attempting to book a hotel. I put in an online booking through Hotels.com. I discovered I had entered some incorrect dates. I called Hotels.com and they told me I should contact the Hotel to fix it. I called the Hotel and the girl I spoke to said, "No problem, we'll take care of it". I thanked her profusely. The next day I received an email listing my stay incorrectly. I called the Hotel back and discovered only one room had been updated, the other had been canceled and I was charged for a no-show! A rude woman claiming to be working at the front desk (that I could barely understand) belittled me and argued with me. I was so frustrated with her, that I asked to speak to her manager and she left and then returned, pretending to be management. By then I was so upset, I raised my voice and she began yelling at me! I ended up canceling both bookings and I will never stay at this hotel again. Pleased I found a new place in time for my event.