Does Hotel The Haven offer free cancellation for a full refund?

Yes, Hotel The Haven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel The Haven?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Is parking offered on site at Hotel The Haven?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel The Haven?

Yes, an airport shuttle is available. The charge is USD 18 per room one-way.

What are the check-in and check-out times at Hotel The Haven?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Hotel The Haven and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel The Haven?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Hotel The Haven like?

Hotel The Haven is located a short 16-minute walk from Phaung Daw Oo Monastic Education High School.

Hotel The Haven, Mandalay: Hotel Reviews, Rooms & Prices

6/10 Good

Oct 18, 2019

Clean and quiet, but a bit out of the way

Stayed 3 nights... Pros: New hotel (Oct 2019), clean, quiet location. Good breakfast. Nice view of the area from room. Pool and bar area on roof was nice. Con: Bit of a walk to anything. Restaurant slow to replace food at breakfast, and not enough tables for everyone during the breakfast rush. Because it is new, some taxis and tuk-tuks (thone-bane) did not know the location. Roof bar not always staffed with a bartender.

Hehet, 3-night trip

2/10 Poor

Oct 11, 2022

Disappointed

I booked for.2 nights at Hotel on Haven through Hotels.com for 08-10/Oct/2022 on 13/Sep/2022. I received a confirmation from Hotels.com. that my booking was paid and confirmed on the 13/Sep/2022 via email. I received another email on 04/Oct/2022 from Hotels.com reminding me of my upcoming reservation: We arrived at Hotel on Haven on 08/Oct/2022 to check in, only to be told by a very rude receptionist that they do not have our reservation and that they do not accept on-line bookings! We did not cancel this booking but were denied access by the hotel as tried to make use of it. We were very disappointed as travelled all that way only to be faced with the issue of no accomodation. We have requested a refund from Hotels.com but have been informed that 'Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted'. This makes no sense whatsoever as we were not the ones at fault and did not cancel the booking! Please can someone assist with our refund!

Lauren, 2-night trip

10/10 Exceptional

Mar 24, 2020

francois, 2-night trip

10/10 Exceptional

Mar 15, 2020

stian, 1-night trip

10/10 Exceptional

Mar 15, 2020

Staff is verry good help with all. Hotell is good and cleen. Its good to stay at dis hotell

stian, 1-night trip

10/10 Exceptional

Mar 12, 2020

Veldig bra god frokost hjelpsom personalet flott baseng.

stian, 1-night trip

10/10 Exceptional

Mar 2, 2020

Bon séjour

Très bon séjour, hôtel très propre, chambre spacieuse, personnel souriant et serviable. Je recommande.

Emilie, 3-night trip

10/10 Exceptional

Feb 6, 2020

Superb value for money. All new but still very charming hotel. Nice spacious rooms with good views and very helpful and friendly English speaking staff

Thomas, 1-night trip

8/10 Very good

Feb 2, 2020

good experience

need taxi to go out from hotel. friendly staffs, you can ask for tour and bus ticket in the reception.

pui ian, 2-night trip

8/10 Very good

Jan 31, 2020

Smart, clean, quality, efficient - great food

Very short stay but super easy. Lovely modern hotel. The rooms are very new and in great condition. Each one has a little balcony. Bathroom was huge with an epic shower. Beds v comfy and good quality linen. We had an early flight and they gave us boxes to take away - the food was delicious! Such a treat when we finally got to the airport. Only wish we’d had time to go back for seconds. Only negative is that there were a lot of stray dogs outside fighting and barking all night.

Virginia, 1-night trip

10/10 Exceptional

Jan 30, 2020

2-night trip

10/10 Exceptional

Jan 25, 2020

The Haven is a true Haven!

This hotel is only about a year old. It is fabulous value with excellent breakfast included and a lovely rooftop pool from which you have almost 360deg view over Mandalay

maryanne, 3-night trip

10/10 Exceptional

Jan 22, 2020

Hotel neuf avec personnel bien rode sous la gouverne de la Directrice du Service a la clientele Maw Si Phyu. Terrasse magnifique avec vue de Mandaley exceptionnel. Buffet varie pour tous les gouts. Aussi service exceptionnel de guide et chauffeur pour voir les attraits touristiques, tres bon rapport qualite prix pour ce genre de service. Hotel 5 etoiles a prix vraiment modique!! Merci pour tant de soin.

Eliane, 3-night trip

8/10 Very good

Jan 19, 2020

This appears to be a new hotel. the rooms are very spacious and the overall condition of the hotel lovely. The staff are very friendly. However, for some reason, maybe they were short staffed, their were no towels when I checked in. They only arrived later in the evening.

2-night trip

8/10 Very good

Jan 11, 2020

Very friendly and helpful staff. Service was occasionally slow. Good location, hotel provided bicycles for free

3-night trip

10/10 Exceptional

Jan 4, 2020

Hôtel très sympa.

Magnifique hotel, très bien situé au calme. Malheureusement pas bien isolé. C’est son seul défaut. Personnel très attentif. Chambre tout confort et très agréable.

Anne, 1-night trip

8/10 Very good

Jan 4, 2020

Very new and clean hotel. We like the spacious room and the view from the rooftop pool was amazing. Hotel staff was very kind to help us arrange transportation to the airport. Location wasn’t the greatest - you need to walk a bit for restaurants or convenience stores nearby. But getting a tuk tuk was easy. Breakfast area was small in comparison. We had to wait to be seated.

Lam, 3-night trip

10/10 Exceptional

Dec 31, 2019

The property is clean, comfortable, a room have enough space for family, but such property is hard to find and far from convenience store, almost no light at the main road.Therefore, taxi is need. Staffs are not good in English, but very helpful. Myanmar food is recommended. Italian food is NOT good. Room service is excellent. I recommended room service than the bar, because the bar services is so slow like a sick sloth.

3-night trip

10/10 Exceptional

Dec 26, 2019

come for value, stay for service

$50 with breakfast and a rooftop infinity pool? That’s enough to give it a try. But the staff’s friendliness and accommodation to little requests (finding a plaster when our daughter scraped her knee, sending someone to buy top up for our mobile phone, etc) made it the kind of place we would come back to. That roof top pool is inexplicably cold, however. Be warned.

Elliott, 4-night trip

2/10 Poor

Dec 24, 2019

Never stay there if you want a safe stay不要去

1. Lock is broken, and after they fix it still stuck 2. They take away your passport during the stay 3. They scam money with the taxi driver We have an issue with the taxi fare which is triple of the agreed amount, the frontoffice manager aaid they will kick me out of the hotel in midnight unless i pay for the extra amount and wouldnt let me call a police with their phone The taxi is not a service of the hotel and they put the extra fare on a mandatory fee, after i check out at my stay they confiscate my passport unless I pay for extra money And i even check with grab, they are overcharging me After the taxi driver agreed to settle with the fee i have given,the hotel manager still wouldnt let go and didnt give me back my passport and refuse to talk When i finally reach the police they wouldnt do the translate. So i tried to ask them to borrow me a phone then i can call the embassy and they ignore me The taxi driver arent even a staff, it is nonsense that the driver was not even there during the agrument. And i have been in Myanmar for a month , no hotel hold tour passport in frontdesk, that is why i think its not an identical case It takes me forever to get back my passport and i almost miss my flight Beside that the hotel lock is broken and their technician didnt fix that during the whole stay 酒店經理為我打車到我想去的景點，回來後的士司機要求我支付三倍車資，我拒絕付錢要求報警，他們便說給我折扣而且不讓我報警，而且恐嚇在半夜趕我出酒店，以及把收費放到酒店收費內，的士司機並非酒店員工,他們無權把我趕出去當我堅持報警後他們讓我回房休息，但在我離開的時候他們拒絕還我護照，找警察亦不借我電話，最後要找警察及大使館才處理好事情

pui mei heidi, 2-night trip

8/10 Very good

Dec 22, 2019

Super friendly and polite staff. Room is spacious and in good conditions.

2-night trip

10/10 Exceptional

Dec 17, 2019

If you want to stay in a quiet, clean, cozy, and still not far from the city. This is the place. Staff is also very helpful and service-minded.

Kohnwilai, 3-night trip

10/10 Exceptional

Dec 14, 2019

4-night trip

8/10 Very good

Dec 5, 2019

Great potential

Reception staff were very friendly & helpful when i rented a motor bike. The swimming pool was lovely to look at but too cold to swim in. Solar panels required. The breakfast food holders were unstable and so hard to open & close, therefore not keeping the food hot. There were limited english tv channels.

david, 4-night trip

10/10 Exceptional

Nov 30, 2019

loved it! Great price. Great view.

great stay! Beautiful rooftop views!

Karlee, 1-night trip

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Does Hotel The Haven offer free cancellation for a full refund?

Is there a pool at Hotel The Haven?

Are pets allowed at Hotel The Haven?

Is parking offered on site at Hotel The Haven?

Is airport shuttle service offered by Hotel The Haven?

What are the check-in and check-out times at Hotel The Haven?

What is there to do at Hotel The Haven and nearby?

Are there restaurants at or near Hotel The Haven?

What's the area around Hotel The Haven like?

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