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Best Western Cy-Fair

2.5 star property
Suburban hotel in FM 1960 with outdoor pool

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Photo gallery for Best Western Cy-Fair

Premium bedding, down comforters, in-room safe, iron/ironing board
Room amenity
Buffet
Coffee and/or coffee maker
Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good
In the heart of FM 1960, Hampton Inn Houston Northwest offers a warm welcome with free breakfast and a refreshing outdoor pool. Connect to in-room WiFi, unwind on the sun-kissed terrace or take advantage of dry cleaning services. With helpful staff and convenient amenities like coffee/tea in the lobby, this hotel is an ideal retreat.

Popular amenities

  • Connecting rooms available
  • Pool
  • Pet friendly
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Wedding services

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Bar (on property)

Courtyard by Marriott Houston Northwest

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 669 reviews
The price is CNY729
CNY853 total
includes taxes & fees
May 14 - May 15
Courtyard by Marriott Houston Northwest
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About the neighborhood

Map
20035 Northwest Fwy, Houston, TX, 77065

Getting around

  • George Bush Intercontinental Airport (IAH) - 36 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive
  • Houston Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hwy 6 Tacos - ‬2 min drive

About this property

Best Western Cy-Fair

When you stay at Hampton Inn Houston Northwest, you'll be within a 15-minute drive of CityCentre and Memorial City Mall. Guests can take a dip in the outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

What to do

  • Use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Does Hampton Inn Houston Northwest offer free cancellation for a full refund?

Yes, Hampton Inn Houston Northwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn Houston Northwest?

Yes, there's an outdoor pool.

Are pets allowed at Hampton Inn Houston Northwest?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn Houston Northwest?

Yes, there's free self parking.

What are the check-in and check-out times at Hampton Inn Houston Northwest?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hampton Inn Houston Northwest and nearby?

Hampton Inn Houston Northwest has an outdoor pool.

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Best Western Cy-Fair Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Building
Bed
Breakfast
Water
Air conditioning
Bathroom
Shower
Family friendly

Reviews

10/10 Exceptional

Q
Paul, 1-night trip

4/10 Fair

Whole 3 floor was closed for construction Noisy Breakfast was joke.
SAIRA, 1-night trip

2/10 Poor

Nasty
Valerie, 1-night trip

10/10 Exceptional

Great and affordable place to stay for the night.

10/10 Exceptional

Very comfortable and affordable and variety of foods to eat for breakfast
ASNIER, 2-night trip

4/10 Fair

Didn’t know it was under construction/remodel. Lobby is a real mess. No hot water, room condition was marginal. I think it might have been an attempt at remodeling but the workmanship was extremely poor. Will say the breakfast was decent. Day clerk at front folding table was very rude
David, 2-night trip

2/10 Poor

The place was under construction without telling us at time of booking. Breakfast was worst I've experienced. Elevator broke down with one of our group inside...a single, 80 yr old woman stuck inside it for 30 minutes! I'll never stay at a Hampton property again!!!
Dennis, 3-night trip

6/10 Good

This location was under construction on the third floor and some on the first floor. The room smelled like stalled and wet we also had lots of nets.
1-night trip

2/10 Poor

Got there to only find out our reservation was canceled with no notice.
Abraham, 1-night trip

2/10 Poor

Staff was horrible and hotel is old.
Adrian, 2-night trip

2/10 Poor

The hotel was under renovation and we were not informed of it when we booked the hotel. There was no egg of any form for breakfast. Sad
Sunil, 1-night trip

2/10 Poor

Couldn’t stay there it was so bad
Robert, 1-night trip

10/10 Exceptional

Houston

Very nice hotel , I would stay there again!
Ted, 1-night trip

2/10 Poor

This hotel needs an upgrade.
Alex, 1-night trip

10/10 Exceptional

The night front desk lady....not so friendly...overall everything was nice!!
Noe A., 1-night trip

4/10 Fair

Bathtubs dangerously slippery, low quality and quantity food, coffee cold. Doing hall AC not working, phone recieved not working, tv offline,
tariq, 2-night trip

2/10 Poor

Don’t stay here

The whole area seemed super shady, I tried to get a refund because I didn’t feel safe and that was refused. I never even checked Into my room because of how unsafe I felt.
1-night trip

8/10 Very good

This is an older Hampton Inn that is under going a remodel. The hotel was clean and all staff was very welcoming. The free breakfast was plain and didn't change but served it's purpose. Plenty of restaurants and shopping nearby. Easy access to highway for travel to and from.
Floyd, 2-night trip

6/10 Good

This is an older hotel that is tired looking. New commodes are stacked near the elevator, along with a tarp that closed off a section/room. The room was clean and all features worked. The price reflects the property condition and is a good value.
Jeffrey, 1-night trip

10/10 Exceptional

Staff was great. They are remodeling the property. The hotel is a bit outdated
Elizabeth, 1-night trip

10/10 Exceptional

The property was still under construction but it was still nice. The only problem I had was that the tv kept turning off while was watching it. The breakfast was good and the check in was easy. The hotel was in a good location and right of the highway.
Monica, 1-night trip

2/10 Poor

Window leaked was leaking and ceiling in the bathroom as leaking also. Changed rooms came back the next morning and the shower didn’t work.
Robin, 1-night trip

2/10 Poor

I didn't even get the room is was not available
Andrew, 1-night trip

2/10 Poor

It was the worst Hampton Inn I had ever seen. I've stayed at better looking Motel 6 before. Door didn't shut completely felt very unsafe. My daughter wouldn't stay and she bought us a room at the Marriott courtyard so we only spent 20 minutes at Hampton.
tara, 2-night trip

4/10 Fair

When I first got there they tried to charge my card again even though I had already paid online. The hotel was under construction in the lobby area, eating area, and the 3rd floor. Our air conditioner kept turning itself completely off throughout the night, like the unit completely shut off/down. The elevator stopped working while we were trying to use it so we took the stairs. So someone at the front desk said he had to go reset the elevator completely to see if it would work. Overall a horrible experience.
Stephanie, 2-night trip