Was not a good experience while
Customer service was great join check in, the rest was awful. 
The beds were terribly uncomfortable, phone in room did not work. We stayed for 2 night trip
And no one came to clean, refresh the room or provide towels. The hallways carpet is a trip hazard raised as if a flood or something I occurred yet they did not remove the carpet. Very difficult to transport your bags, and even walk down the hallway without risk of tripping. 
The room itself was very small, and not clean. Bathroom has no vent to prevent steam, so the water collects on the ceiling. Great location but terrible hotel. Very unhappy with this stay. We could not wait to get out of there.