Bel hotel (sur enclassement à l'hotel plutot que dans une villa) propre personnel aimable bien place pour faire le tour du lac noir. Au restaurant, on mange tres bien.
Monique
Monique,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 4 月 18 日
DO NOT BOOK THIS PROPERTY!
I booked an apartment in March for April after spending hours looking at potential options. We arrived at the apartment to be told it wasn’t ready and we’d have to go to a hotel in Zabljak instead!
The apartment wasn’t ready because it was early in the season! The property is still being advertised as available now!
We didn’t stay at the hotel because it was a small room with kitchenette that wasn’t suitable. We found another apartment nearby.
The man at SOA Hotel was very unsympathetic and kept saying the hotel room was our best option/best thing for us! Obviously it was the best option for them, not us!
We are trying to get a refund but they are refusing!
At no point did they try and contact us about the apartment not being ready, if they had we could have arranged something else much sooner! It’s a scam!
Lauren
Expedia真实住客点评
10/10 绝佳
2022 年 7 月 18 日
Speciose, good amenities, new
Ella
Ella,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2021 年 7 月 29 日
Convenient stay for big group of people , very helpful reception
Polina
Polina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 9 月 29 日
When we got to the property they did not have our reservation. We had reserved a villa on the end with a view of the mountains, which unfortunately was not available. The manager went above and beyond to make sure we were happy with our new villa, even buying us dinner and breakfast because of the mix up. I would highly recommend!