cafe & stay CASTANA

Property class: 2.5
Hotel within easy reach of Matsumoto Castle

Choose dates to view prices

Cafe & stay CASTANA puts you just a 5-minute drive from Matsumoto Castle. Free perks include WiFi and self parking.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (7)

  • Housekeeping (on request)
  • Room service
  • Communal living room
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
  • Limited hour front desk

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Coffee/tea maker
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
The current price is CNY1,564
CNY1,721 total
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

A cozy cafe with wooden beams, a bar area, and indoor plants.

Standard Triple Room

  • Sleeps 7

View all photos for Suite Family room, Mountain view, Non-smoking (awaji)

A room with two beds, a small desk, and a chair.

Suite Family room, Mountain view, Non-smoking (awaji)

  • Sleeps 13

View all photos for AWAJI Family Suite

A cozy interior with wooden beams, a white sofa, and a coffee bar.

AWAJI Family Suite

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 7 Twin Beds

View all photos for AWAJI Family Suite

A cozy interior with wooden beams, a white sofa, and a coffee bar.

AWAJI Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 7
  • 7 Twin Beds

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About the neighborhood

Map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825

What's nearby

  • Agatanomori Park - 5 min drive - 2.1 km
  • Matsumoto Performing Arts Center - 5 min drive - 2.4 km
  • Fukashi Shrine - 5 min drive - 2.4 km
  • International Academy of the Suzuki Method - 5 min drive - 2.4 km
  • Matsumoto City Museum of Art - 6 min drive - 2.7 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 21 min drive
  • Komaki Airport (NKM) - 171 min drive
  • Haneda Airport (HND) - 111 miles/178.6 km
  • Chubu Centrair Intl. Airport (NGO) - 114.4 miles/184 km
  • Shiojiri Station - 28 min drive
  • Shin Shimashima Station - 28 min drive
  • Midoriko Station - 29 min drive

Restaurants

  • ‪ベル・リヴィエール - ‬16 min walk
  • ‪はま寿司 - ‬8 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪麺屋 黄昏 - ‬3 min drive
  • ‪スシロー 松本筑摩店 - ‬4 min walk

About this property

cafe & stay CASTANA

  • Cafe & stay CASTANA puts you just a 5-minute drive from Matsumoto Castle. Free perks include WiFi and self parking.

At a glance

Hotel size

    • 3 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Express check-out available
    • Minimum check-in age: 16
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Services

  • Front desk (limited hours)

Facilities

  • Safe-deposit box at front desk
  • Communal living room

Accessibility

  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Coffee grinder
  • Ice maker

More

  • Housekeeping on request
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

Frequently asked questions

Does cafe & stay CASTANA offer free cancellation for a full refund?

Yes, cafe & stay CASTANA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at cafe & stay CASTANA?

Sorry, pets aren't allowed.

Is parking offered on site at cafe & stay CASTANA?

Yes, there's free self parking.

What are the check-in and check-out times at cafe & stay CASTANA?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.

Does cafe & stay CASTANA have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.

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Reviews

cafe & stay CASTANA Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

9.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Cool space inside a café. Lovely staff to welcome and fairness us. Great supermarket over the road and short walk to awesome cherry blossom area.
Verified review

10/10 Exceptional

Grocery store across the street was convenient. Staff was very friendly and helpful! Had a great stay.
Verified review

10/10 Exceptional

It was a wonderful experience. The staff were super helpful. Location is convenient especially there is a super market right next to the building. Really recommend!!!
Verified review

10/10 Exceptional

From the moment we arrived, Cafe & Stay Castana exceeded every expectation. The location is simply unbeatable — walking distance to everything the city has to offer, yet tucked away enough to feel like a true local stay rather than a tourist hotel. The property itself is beautifully comfortable: thoughtfully designed, immaculately kept, and full of the kind of warmth that makes you feel instantly at home. We loved the cafe vibe and the little touches throughout. But what truly sets Castana apart are the hosts. They went so far out of their way to make our family feel welcome that it’s hard to put into words — the kind of genuine, heartfelt hospitality that you don’t forget. Every small detail was considered, every question answered with care and a smile. We came as guests and left feeling like we’d made friends. If you’re spending time in Matsumoto, don’t hesitate — the place is a hidden gem!
Verified review

10/10 Exceptional

Very very kind, clean and convenient room, nice stay!
Verified review

10/10 Exceptional

Nice and warm hospitality
Verified review

10/10 Exceptional

A VERY GOOD HOTEL!

The room is extremely nice,you can use the coffee machine free.And the living area is also nice and comfortable.There are two toilets,so you won't smell the shi# when showering.It is close to the supermarket ,very convenient. P.S. The landlord is also friendly.
Verified review

10/10 Exceptional

海外のアパートメントタイプ宿泊施設に泊まることが多く、同様の大人と子供が別の部屋で寝られる広い部屋に泊まりたかったため、2ベッドルームタイプのfutabaを選択。ダイニングと2ベッドルーム、シャワー、トイレ2つの施設はどれも新しく清潔で広々としていてかなり快適でした。カフェのコーヒーが美味しかったので朝食時間にカフェがあいていたらもっとよかったです。 イージーチェックアウトができたのはとても便利でした。 The room was spotless and spacious, everything was new and clean. We stayed in Futaba room as we wanted two bed rooms which can fit four of us. The room was big enough to accommodate 6-7 people. Two bed rooms, one dining room, two toilets, and no bathtub but shower space included. Everything was great, but if café was open earlier in the morning, I could have brought really nice coffee with me from there. Thank you so much for the lovely stay. We’d love to come back.
Verified review

10/10 Exceptional

2家族7人で利用しました。 カフェに泊まっているようでとてもおしゃれです。 隣がツルヤなので、買い出しをしてのんびり過ごすことができます。 施設は掃除もきちんとされておりとても清潔感がありました。 食器コップもきれいでした。 シャワーが一つしかないのは残念ですが、近くの日帰り温泉も紹介してくださいました。 スタッフの方もやさしく丁寧に対応してくださいました。 子どもも大満足でまた行きたーいと思う施設でした。
Verified review

10/10 Exceptional

カフェに宿泊体験！

家族5人で宿泊しました。もともとカフェだったところが宿泊施設になったということで、リアルカフェ体験ができました。 小学生の姪は、日頃からカフェのスタッフごっこをして遊んでいますが、まさにここではリアルカフェ体験ができます。 観光には行かずに、お隣のスーパーツルヤで買い物をして、カフェ屋さん風に食事を設えました。コーヒーやジュースも姪がその都度作ってくれて、飲み放題でした。 いろいろなジャンルの雑誌も置いてあり、ゆったり気持ちよく過ごせました。 姪はまた来年も来たいと言っています。
Verified review

10/10 Exceptional

とても親切
Verified review

10/10 Exceptional

今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Verified review

10/10 Exceptional

Sehr zufrieden.
Verified review

10/10 Exceptional

おしゃれな雰囲気と朝食がよかった
Verified review

10/10 Exceptional

わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.１だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし！美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね？ ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Verified review

10/10 Exceptional

再度の利用ですが、今回も快適でした
Verified review

10/10 Exceptional

とても良いホテルです

立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Verified review

8/10 Very good

客室は3部屋だけなので、専門のホテルのようなサービスは期待できませんが、60平米の広い部屋で広いリビング、2つのベッドルームなど、自分の家のような感じで逆に好感が持てます。
Verified review

10/10 Exceptional

amazing experience

This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Verified review

10/10 Exceptional

lovely stay in Matsumoto

Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Verified review

10/10 Exceptional

とても清潔で過ごしやすい空間でした。 カフェのソフトクリームが美味しかったです。
Verified review

10/10 Exceptional

とても親切にご対応頂きました。 冬でしたが、暖かく、きれいで快適でした。
Verified review

10/10 Exceptional

Lovely pad in Matsumoto

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Verified review

10/10 Exceptional

It was very clean and the owner was very friendly and understood English
Verified review

10/10 Exceptional

值得再嚟！

新淨 乾淨 有格調 房內設施都齊備 如果可以遲一點check out會更好 10點check out但cafe 10點才開（可能就是想避開peak hour吧⋯⋯