The location is perfect but this hotel is quite old and interior & facility need to be up-dated.
KUEI-I
2 晚家庭旅行
4/10
Yujen
1 晚行程
10/10
Overall very good and staff was helpful and offer us early check in. Only got inquired was the hotel swimming pool seem offer peoples in public. I saw so many persons seem not stay in hotel but still can use the swimming pool. If so i think this is the only think we dont like.
Thanks
Lakeside location with short walkable distance to restaurant zone, info center and other transportation gather point
真实旅客
3 晚行程
8/10
真实旅客
2 晚行程
4/10
I had been paid the hotel fees via your website, however, they didn't get your payment and made another payment transaction for 2 night in my credit card. Still waiting their reply on the refund status.
Yee Ling Elaine
2 晚结伴旅行
10/10
1.床墊頭低脚高
2.入住時房間清潔劑香味太濃
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MING-PING
4/10
The staff at check-in was not friendly at all and treated us in a clerical and cold manner.
Overall, the hotel is old, the carpets are worn and the pool is dirty. You can hear the noise of the next door guests, showers and toilet.
Kimbal
2 晚行程
10/10
Yuguang
1 晚行程
10/10
Amy was amazing
Warren
1 晚商务旅行
8/10
We had ti pay for wifi so didnt use it. Its 2025... free Wifi, get it.
We had to pay for parking... get real. $15/day and paying almost $700 for the stay. Get real. Outrageous.
Shawn Michael
2 晚行程
10/10
Good location, good view from room (we’ve booked for 2 rooms with city view and unexpectedly they have given us 2 rooms with sea view!!)
Can tell the building is with some age but overall is clean and experience is good. The buffet breakfast which is already included in price is good. Must try making the DIY smoothie of your own. Love it! We consider the bed is too soft for us.
真实旅客
1 晚家庭旅行
6/10
Had issues with payment even before my stay I booked with third party contacting them was difficult and not helpful.
During my stay check in was quite a slow process and room albeit clean was very old, shower needed some wd40 it was very rusty and nothing at all like my previous stays at Novotels. I tried to call reception for approx 15 mins no answer so i had to call emergency and even then nothing. This was very unsafe and poor service/management. Facilities were okay, it was clean and the location was really good.
Aminah
2 晚行程
8/10
Christine
2 晚行程
10/10
Enjoyed our stay with no issues. Great position, very central and beside the lake.
Matthew
3 晚行程
10/10
Great location for what we needed. Comfortable bed.
Andrea
1 晚行程
10/10
Nice pool. Close to town and park. Staff were friendly
Bobbi-Jo
2 晚家庭旅行
8/10
The room was ok, and location was very nice in front of the lake.
Just one thing ; there was not bottle of water in the room, and could not buy at hotel.
Mocchi
10/10
Great hotel awesome location
Srikanth
1 晚家庭旅行
10/10
Location was excellent- breakfast and lounge area was great. Rooms were nice - could use a bit of updating in the future - but overall the location next to restaurants and shopping all in walking distance.