I’ve driven across the country from California to New York, stayed in countless hotels and motels, and have never once written a bad review — until now. This was by far the worst and most disgusting hotel stay of my life.
The “non-smoking” room reeked of cigarettes, and there was an actual cigarette burn on the bedding. The sheets were filthy, and there was visible mold in the room. The A/C didn’t work, the fridge didn’t work, and the overall cleanliness was appalling.
When I brought these issues to management, they refused to move me to another room and only promised a partial refund that I never received. The complete lack of accountability and customer service was shocking.
Save yourself the headache and stay anywhere else. This place should not be operating in its current condition.