Our room smelled like sewage. When we went to the front desk to notify them, we were informed it was a result of recent flooding and we should just flush the toilet a few times. We were informed we could not change rooms. We used the exhaust fan in the bathroom and flushed the toilet a lot and it did get to a point where the smell was bearable. The pool was another disappointment: the chlorine was so strong that my husband and daughter were coughing and all of our eyes were watering (like cutting onions level watering). We had to get out after only a few minutes. The next day we heard other families complaining about the same thing in the pool.
The free breakfast was nice and the employee running the breakfast room was wonderful!
Rita
Rita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Gutes Hotel in toller Lage zu den Wasserfällen
Hotel ordentlich. Sehr gut für die Durchreise geeignet. Frühstück okay.
Joerg
Joerg,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Great location for walking to see the falls. Nice treat to have cookies upon arrival. Overall the rooms were okay. Nothing spectacular but served the purpose of a roadtrip stop. Tub drained slow.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Quick overnight stop
Good overnight stop for a quick stop.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
mindy
mindy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 16 日
Needs updating and new staff
This place needs some serious updates. Very dated. Front desk staff checking in was rather “standoff-ish”. Rooms were blah. Beds were horrible.
Pros: very close to downtown area and the falls and relatively quiet.
Train horns woke us up every morning.
Timothy
Timothy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Bill
Bill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Must stay if visiting
Great place to stay on the river within walking distance of everything
Alex
Alex,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Janeen
Janeen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Elevators broken down. Stairwells filthy. Room ok. Staff was friendly and helpful. Notified day of arrival that elevators down when had been out of order x several days. Inadequate staffing to make process of getting luggage/ belongings to room ( senior citizens) streamlined. First room odorous so room changed.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Kim
Kim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Not a terrible place to stay but not extraordinary
Staff was friendly. Elevator was out of service. Room was overall pretty clean. There was a big stain on the carpet which was a little gross. There was also hair on some of the pillow cases when we arrived. Breakfast was slightly above your average continental breakfast. Overall, it was neat and not terrible for a place to sleep.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Has seen better days
We were disappointed with the quality of the room. The TV was malfunctioning (turning on and off repetitively), the tub drained very slowly, and one of the box frames was broken. The pool was also closed for maintenance, and the elevator was out of service (which we understand is likely out of their control). We are thankful that it was a quiet night, we slept well, and that the room was set nice and cool at 60°. The continental breakfast was as expected and well tended to.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Loved being close to downtown and the falls!
Property was a bit run down, elevator was out of service, but we were there for a softball tournament and the kids didn’t mind a bit-the pool was a hit. Staff let us congregate as a team in the meeting room which was very sweet of them.
There was a very loud shouting match in the hallway outside our room one night, but it was taken care of quickly.
Tracy
Tracy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Bruce
Bruce,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Toni
Toni,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Room was good
Room was clean and spacious. Elevator was down so we used the stairs to get to our room, carpet was horribly stained. We were tired so decided to eat at the hotel restaurant. Staff were great, food was ok. Breakfast was ok, too.
ANN
ANN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Joyce
Joyce,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
The staff was very nice with check in. A huge problem was the elevator was broken. With being on the 4th floor, it was AWFUL carrying everything up all those stairs.
I understand these things happen, but we would have booked elsewhere if we knew there wasn't a working elevator.