可以免费取消我在棕榈苑酒店的预订并获得全额退款吗？

是的，棕榈苑酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

棕榈苑酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

棕榈苑酒店是否有停车场？

是的，自助停车免费。提供电动车充电站。

何时可在棕榈苑酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 10:30。

棕榈苑酒店是否有内部娱乐场？

不，该酒店不设赌场，但麦加宾果 (6-min walk)和歌剧院赌场 (6-min walk)都在附近。

棕榈苑酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

棕榈苑酒店周边区域环境如何？

棕榈苑酒店邻近斯卡布罗市中心的南湾海滩，仅需 8 分钟步行可至斯卡布罗站，8 分钟步行可至斯卡伯勒水疗活动中心。

斯卡伯勒棕榈苑酒店住宿优惠| Hotels.com 好订网

Q: 棕榈苑酒店是否有停车场？

是的，自助停车免费。提供电动车充电站。

Q: 棕榈苑酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 11 月 10 日

Hotel rooms were, perhaps, typical of an older hotel, decorations a bit tired - as were carpets - but adequate. Our first room had a large stain on the bathroom ceiling which the staff identified and arranged our move to a bigger and better room. This really impressed us because it didn't require any complaining from us. Quite how it should be. All in all the staff were excellent and we really enjoyed our stay. We would certainly visit again.

Philip Robert，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 7 日

Room is small and old

Ka Kee，4 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 11 月 6 日

The room was small but clean, very minimal facility’s. Bed was comfy and shower/bathroom were average. The free parking was great. The fact I had to choose what time I wanted my breakfast the next morning wasn’t great. Who knows what time they might want their breakfast! The choice of having it when you want (within breakfast hours) would be much more preferred, we missed out slot due to sleeping in so I can’t rate the food. Hotel is in a great spot. Not far from anywhere and if you’re in the car you leave it literally at the door! I would stay here again but would upgrade the room.

Barry，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 6 日

Really dated hotel, heating in the room was on full blast with no way of turning it down so the room was like a sauna. To counteract the heat a window was left open and a fan in the room was turned on during the first night of my stay but the dust inside the fan just made me really ill as I had been breathing it in all night. Suffered without the fan on for the rest of my stay so I didn’t make my health worse. Such a shame as the staff were lovely.

Josh，3 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 29 日

Positives: good breakfast, nice staff and service, free parking, bed was comfortable Negatives: our room was quite dated, squeaky floor, no sockets on the sides of the bed. Bathroom with stained and ruined floor, a chipped tile, old squeaky bath tub. When we entered the room the windows were open and it was smelly like a fish and chips shop, they couldn't do anything apart from providing a freshener that didn't get rid of the odour. Ok for a night but rooms need to be updated! overall not sure I will be back

Giulia，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 20 日

Parking was included in a private car park 50yds round the corner which was open all day and I believe secured overnight. Very handy as Scarborough is a pain to park in.

Neil，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 5 日

Rooms tired and small curtains torn windows dirty ! Staff average

Angela，4 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 7 日

The positive was the Staff, excellent characters , pleasant and friendly. The hotel room in my opinion was not worth £200 a night by any stretch of the imagination. The loose floor board, to the old stained carpet, to the old net curtains to the cobwebs , the light bulb out in the bathroom, inconsistent hot water to the bath. We will not and would not stay in a hotel in Scarborough in the future. Scarborough as a town is in serious need of a regeneration fund. The large town centre shopping centre is dead “empty”! The other aspects of Scarborough the gardens, fenicular rail, the beaches and the stunning views are excellent!

Ben，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 1 日

GREAT HOTEL

We’ve visited this hotel several times. We love the location, the free parking, and we don’t believe there is a better cooked breakfast anywhere. The building is very old, and although the public areas are lovely, the rooms are showing their age a bit. However, the beds are great, the showers are powerful, and there’s lots of storage. The food and drink is quite expensive, but there’s lots of restaurants and pubs nearby.

Lindsey，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 24 日

Good location, but disappointed with rooms

The whole hotel is dated and needs some TLC, but being dated is ok, being dirty isn’t. The first room we were given was visibly dirty throughout the room and bathroom - stained toilet seat, dirty water glass, grime in shower and on bathroom door. We raised it with reception and were given another room - which was better but still had stains on the ceiling and water damage to the unit in the bathroom, also a visibly dirty and stained shower curtain. We were told this was the only other room available in the hotel so no other option. We didn’t receive housekeeping (only got back to hotel room late so it was too late to raise it by then). Also the guest information says foam firm pillows available on request. But when requested we were told none available and given two more soft pillows. Location great, guaranteed parking and breakfast are also a big plus. Staff overall tried to be helpful. But we left feeling very disappointed at the state of cleanliness and facilities in the rooms, and basic level of service.

2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 19 日

Very welcoming

David，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 18 日

Theatre trip

Great hotel very close to the core entertainment and city experiences. Great of you are going to the theatre. Staff were very friendly and attentive. Wish I could have stayed longer.

Nicholas，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 10 日

Hotel was in a great location with parking an added bonus. Breakfast was good and waiting staff polite and helpful. Rooms were all of different sizes (ours being large but other room in booking very small even though booked 2 of the same) We had the awful smell of cooking and fat constantly in our room and couldn’t bear the windows open. Cleaning not up to scratch, found lots of dust and a dirty tissue behind beside cabinet, old label just under bed and bleach stains all over bathroom floor. All rooms could do with some upgrade or a lick of paint on all chipped woodwork. Rooms were replenished daily with yea/ coffee/ hot chocolate and biscuits. Towels also changed daily. Overall not a bad stay just needs updating and tidying up. Maybe less charge for smaller room for one person instead of paying same price as a room much larger for two people.

Jax，4 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 10 日

The hotel is now looking “tired” and in need of a deep clean. The carpets throughout need a shampoo and some important aspects need an overhaul eg: bathrooms and staircase. We stayed in room 11 which was quite compact. The bed and pillows were very comfy. The key issue was the smell in the room which was coming from the en-suite. We believe it is drain related but has the odour of rotting cabbage. It penetrates into the bedroom and “hits” you as you enter the room. Periodically there was a smelly drain odour too which again filled the room. The room was warm so we had the window open. This meant we could hear the seagulls at all hours and the noise until the early hours from the pub opposite. Breakfast was overall good but service differed on the two mornings and the quality of the food. Day 1 my husband ordered porridge and it took forever. The cooked breakfast was fresh and tasty. Day 2 the sausage, black pudding and bacon were overcooked. This hotel has huge potential - it needs some TLC. A good thorough clean would help enormously. It’s in a fantastic spot and the free parking a bonus. I hope this review is received in the spirit it’s written hoping the hotel can survive into the future.

FIONA，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 7 日

Angela，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 25 日

Nothing to add above says it all

Chris，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 14 日

Very relaxing, friendly environment with a free car park, good food options and well positioned.

Michael，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 12 日

It is the ideal venue for a 'traditional' seaside holiday stay, particularly for the 'older' guest (like us). Although it is not the most up to date, that is part of the attraction, and the service is impeccable.

Andrew，7 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 19 日

Room was quite small and cooking odours were present in the bathroom.

Robert，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 16 日

Palm Court ,Scarborough , June 2025

Very comfortable and clean hotel. Only real concern was courtesy parking was was not easily accessed especially when moving luggage.

MARK，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 5 月 30 日

Nice but not worth £180 per night. Premier inn better value, bigger tv.

Paul，2 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 27 日

Litt eldre hotell, men fin likevel. Sengen var litt ujevn. Ellers fin opphold.

Sargol，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 27 日

Lisa，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 18 日

gordon，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 29 日

Sci-fi Scarborough

I stayed at the Palm hotel for a business weekend. The hotel was very clean. Good choice of options for evening meals. Breakfast options were excellent. The staff were attentive but not intrusive. Really good location only five minutes drive from the railway station and minutes to the venue I was attending.

Stuart，2 晚商务旅行

Hotels.com真实住客点评

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常见问题

可以免费取消我在棕榈苑酒店的预订并获得全额退款吗？

棕榈苑酒店是否允许携带宠物入住？

棕榈苑酒店是否有停车场？

何时可在棕榈苑酒店办理入住和退房？

棕榈苑酒店是否有内部娱乐场？

棕榈苑酒店店内或附近是否有餐厅？

棕榈苑酒店周边区域环境如何？

点评

关于棕榈苑酒店的点评

很好

8.8

8.6

9.2

8.0