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Surfside Beachfront Suites by Playa Caracol Resorts

3.5 star property
Punta Chame apartment with restaurant and pool bar

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Surfside Beachfront Suites by Playa Caracol Resorts is a great choice for a stay in Punta Chame. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a snack bar/deli are other highlights, and apartments offer conveniences like kitchens and washers/dryers.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 18 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Daily housekeeping
The current price is CNY939
CNY1,332 total
includes taxes & fees
May 21 - May 22

Room options

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Showing 20 of 20 rooms

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Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, down comforters, pillowtop beds, individually decorated

Luxury Apartment

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | Flat-screen TV

Luxury Apartment

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Villas Residences by Playa Caracol Resorts
Punta Chame
  • Pool
  • Laundry facilities
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 6 reviews
The price is CNY680
CNY1,047 total
includes taxes & fees
May 16 - May 17
Villas Residences by Playa Caracol Resorts
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About the neighborhood

Map
Carr Bejuco-Punta Chame, Punta Chame, Panamá Oeste

What's nearby

  • Coronado Mall - 50 min drive - 40.6 km
  • Teta Beach - 57 min drive - 44.1 km
  • Coronado Beach - 57 min drive - 45.2 km
  • Playa Malibú - 58 min drive - 41.7 km

Getting around

  • Balboa (BLB-Panama Pacifico Intl.) - 96 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 112 min drive
  • Tocumen Intl. Airport (PTY) - 128 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cevicheria Punta Chame - ‬10 min walk
  • ‪Happy Corner - ‬12 min walk
  • ‪Solé Beach Club - ‬4 min drive
  • ‪Jardín Brisas Del mar (El Ranchón) - ‬3 min walk
  • ‪Bar Parrillada Los Hermanos - ‬13 min walk

About this property

Surfside Beachfront Suites by Playa Caracol Resorts

Surfside Beachfront Suites by Playa Caracol Resorts is a great choice for a stay in Punta Chame. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a snack bar/deli are other highlights, and apartments offer conveniences like kitchens and washers/dryers.

At a glance

DONE

Property size

    • 18 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Toaster
  • Blender

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: PAB 15 for adults and PAB 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Dining table
  • Manager's reception (free)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Soap
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 100
  • Hardwood flooring in room
  • Soundproofing
  • Tile flooring in room
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PAB 15 for adults and PAB 10 for children
  • Airport shuttle service is offered for an extra charge of PAB 100 per person (roundtrip)

Children & extra beds

  • Airport shuttle service for children costs PAB 100 (roundtrip)

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Playa Caracol Residences Vacation Rental Apartment
Playa Caracol Residences Vacation Rental Punta Chame
Playa Caracol Residences Vacation Rental Apartment Punta Chame

Frequently asked questions

Is there a pool at Surfside Beachfront Suites by Playa Caracol Resorts?

Yes, there are 2 outdoor pools.

Are pets allowed at Surfside Beachfront Suites by Playa Caracol Resorts?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Surfside Beachfront Suites by Playa Caracol Resorts?

Yes, there's free self parking.

Is airport shuttle service offered by Surfside Beachfront Suites by Playa Caracol Resorts?

Yes, an airport shuttle is available. The charge is PAB 100 per person roundtrip.

What are the check-in and check-out times at Surfside Beachfront Suites by Playa Caracol Resorts?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Surfside Beachfront Suites by Playa Caracol Resorts and nearby?

Surfside Beachfront Suites by Playa Caracol Resorts has 2 outdoor pools.

Are there restaurants at or near Surfside Beachfront Suites by Playa Caracol Resorts?

Yes, there's an onsite restaurant.

Does Surfside Beachfront Suites by Playa Caracol Resorts have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and cookware.

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Reviews

Surfside Beachfront Suites by Playa Caracol Resorts Reviews

7.8

Good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great, clean condo overlooking the pool and ocean. We didn't cook our meals, but used the restaurant on site. Staff was friendly and professional.
Timothy, 2-night trip
Verified

10/10 Exceptional

Such a niche place to relax and enjoy some time away from the noise of the City.
Franklin, 1-night trip
Verified

8/10 Very good

Well managed property,very clean,secure and not so crowded. Very good for familys. Shopping quite far from property
Mathias, 14-night trip
Verified

8/10 Very good

Address was not correct. The view from the room was beautiful. The beds were very comfortable and the room was clean. The kitchen had the bare minimum. We bought a knife because the only knife provided was very dull. No bake ware that was gas oven safe so we bought tinfoil to bake in. The pans are not proper for a gas stove & the cooking utensils were plastic so again not ideal for gas stove. We had to buy salt and pepper & dish soap as the soap provided was VERY watered down and did not suds when washing the dishes. We also had to buy our own laundry soap & bounce sheets. The beach was very nice to walk in the morning & at sunset. However on our first day we left our beach bag on the beach chairs not even 10 ft from the pool. Lots of staff around, the massage ladies & the life guard.. went for a walk down to the water and back, moved our bags to the pool chairs on the deck, swam for an hour & returned to the room only to find ALL 4 of my hubbys credit cards had been stolen from his wallet that was inside the beach bag. We informed staff, the told us they would look into it: 2 cameras faced the places we left our bag.. we were told later the camera didn’t see anything and that staff would “ look in the sand because they probably fell out” … $700 worth of charges later that was clearly not the case. Next day 1 of the 2 cameras was missing & the life guard never returned. The place has facial recognition to get into the gate… so keep your valuables close. Breakfast was great.
Keely, 5-night trip
Verified

6/10 Good

The staff by the pool were not friendly they did not maintain the tiles nor the trash that people would leave behind would not come and check on you at all
Kris, 2-night trip
Verified

8/10 Very good

Beautiful place to stay
Luz, 2-night trip
Verified

8/10 Very good

Property is great. The road is not good and its isolated no other activities nearby. But it so nice and reasonable I would stay there again.
Alfred., 2-night trip
Verified

10/10 Exceptional

Everything in the apartment was brand new, clean and the staff...both for checking in and others were extremely friendly and efficient. Very smooth stay and we will definitely come back
Frederik, 1-night trip
Verified

4/10 Fair

Good property, Terrible staff

The Property is amazing, the staff is clueless. Our reservation was not showing in their system, has to wait more than an hour. They were stubborn about the fact that the reservation didn't show up, telling me I didn't pay for it and that I had to pay it again. I stood my ground and magically the reservation appeared on the system. Really concerning....
Guillermo, 1-night trip
Verified

6/10 Good

La habitación excelente, salvo que una almohada de cama tenía hongo en la funda, espaciosa y cómoda. Lo informan en el contrato que nos hacen firmar, pero una carretera tan en malas condiciones te hace pensar en ir a la propiedad. Recepción no maneja bien los check in, nos ofrecieron un mini menú escrito en una hojita de 2x 2 pulgadas, y muy deficiente estaba la comida,sobre todo x los precios y no estaba a la altura, el personal que mantiene las áreas comunes muy amables y sí que mantienen todo en orden y limpio. Aunque nos gustó la propiedad, lo pensaría más de dos veces antes de regresar.
vielka, 2-night trip
Verified

8/10 Very good

La vía del acceso al hotel está en muy mal estado hay 13 km que uno tiene que recorrer a menos de 10 km/h y en un rústico porque sino puedes dañar el auto o desinflar una llanta.
Jorge, 2-night trip
Verified

8/10 Very good

Es una muy buena opción el lugar es lindo y muy bien acondicionado el apartamento. Solo aconsejo explicar mejor lo de limpieza y por ejemplo botar basura donde hacerlo, ya que solo tienen una recepción y si uno pregunta es como : usted está en apartamento es diferente pero no explican nada.
allan, 4-night trip
Verified

6/10 Good

Hay un gym y el acceso es restringido para los que reservamos por Expidia .. Las vías para llegar al hotel HORRIBLES . Pueden mejorar a nivel de servicio
jaime, 1-night trip
Verified

6/10 Good

No tenía TV en las habitaciones. No había detergentes, servilletas, papel toalla. Y tienen que checkers bien los inodoros…
Dimitra, 1-night trip
Verified

6/10 Good

Dopo una iniziale attesa non dovuta peraltro alla strurttura ma alla agenzia che ci aveva venduto il pacchetto, abbiamo optato per ripagare da zero il soggiorno con la speranza che poi ci venisse rimborsato. I due addetti alla prenotazione sono stati molto gentili e veloci. Bella camera con vista mare e piscine. Nuova secondo noi. Catena Radisson. Unico neo, con poca gente in casa non c'era la colazione a buffet ma con tre opzioni a scelta: opzioni molto scarse e poco assortite.
Piergiorgio, 7-night trip
Verified

8/10 Very good

La propiedad estuvo bien, lo que no estuvo bien fue que al llegar no tenian en cuenta mi reserva. Se la arreglaron como pudieron, pero no me dieron lo que pedi.
Alejandro, 5-night trip
Verified

2/10 Poor

Mi experiencia fue realmente decepcionante. Hice dos reservaciones con un mes de antelación, pagadas con anticipación, y al llegar a las 5 p.m., me informaron que la propiedad estaba sobrevendida. No ofrecieron solución, compensación alguna, y únicamente proponían devolver el dinero en 20 días, a pesar de que ya había indicado que, debido a un problema de espalda, no podía manejar de regreso. La única alternativa que me daban era una propiedad más pequeña, donde no cabíamos, y sin beneficio adicional. La propiedad que alquilamos estaba cerrada y sin utilizar, y en su lugar, nos asignaron dos que estaban completamente sucias. Finalmente, a las 9:30 p.m., nos reubicaron en una propiedad frente al mar, aunque con menos camas que la reservada. La logística y el servicio al cliente fueron pésimos. Perdimos más de cuatro horas en este proceso, y no tuvimos otra opción que quedarnos. Nunca recibí una notificación sobre mi reserva, y al intentar contactarlos, no pude, ya que no proporcionan teléfono de contacto en la plataforma. Es una lástima, porque el lugar es hermoso y tiene buenas instalaciones, pero no recomendaría reservar directamente con Playacaracol Residences. Fue una experiencia realmente mala y con un pésimo servicio al cliente.
Grace, 1-night trip
Verified

2/10 Poor

terrible experiencia

Mi experiencia fue realmente decepcionante. Hice dos reservaciones con un mes de antelación, pagadas con anticipación, y al llegar a las 5 p.m., me informaron que la propiedad estaba sobrevendida. No ofrecieron solución, compensación alguna, y únicamente proponían devolver el dinero en 20 días, a pesar de que ya había indicado que, debido a un problema de espalda, no podía manejar de regreso. La única alternativa que me daban era una propiedad más pequeña, donde no cabíamos, y sin beneficio adicional. La propiedad que alquilamos estaba cerrada y sin utilizar, y en su lugar, nos asignaron dos que estaban completamente sucias. Finalmente, a las 9:30 p.m., nos reubicaron en una propiedad frente al mar, aunque con menos camas que la reservada. La logística y el servicio al cliente fueron pésimos. Perdimos más de cuatro horas en este proceso, y no tuvimos otra opción que quedarnos. Nunca recibí una notificación sobre mi reserva, y al intentar contactarlos, no pude, ya que no proporcionan teléfono de contacto en la plataforma. Es una lástima, porque el lugar es hermoso y tiene buenas instalaciones, pero no recomendaría reservar directamente con Playacaracol Residences. Fue una experiencia realmente mala y con un pésimo servicio al cliente.
Cure, 1-night trip
Verified

10/10 Exceptional

Todo muy bien!
Sandra, 1-night trip
Verified

8/10 Very good

Todo bien y su desayuno buffet esta completo. Solo tuvimos un tema con el aire de la sala
YANEIRIS, 1-night trip
Verified

4/10 Fair

Los muchachos de la recepción bien, pero desde el inicio era mucho ruido por las construcciones (lo cual no sabíamos antes de llegar), aparte se fue la luz y estuvimos sin agua casi un día. Aparte, la lavadora no servía, por lo cual llamamos para arreglarla, y cuando vinieron nos dijeron que no servía, pero que comunicarían a la administración, y todavía estamos esperando respuesta. En resumen, la propiedad tiene potencial, pero deben mejorar muchas cosas.
Luis, 3-night trip
Verified

6/10 Good

El apartamento esta muy limpio, en perfectas condiciones. Podria incluirse algunos utensilios adicionales para facilitar al momento de cocinar. Al momento de reservar no indica que no tienes acceso a la piscina mas grande y esto es limitante o incomodo durante la estadía. El restaurante Vento, la comida no es tan buena, no esta a la altura de los precios.
Leiby, 1-night trip
Verified

4/10 Fair

La falta de organización con las reservas resultó ser un problema considerable. A pesar de que la entrada estaba prevista para la 1:00 pm, no pudimos acceder a nuestra habitación hasta después de las 6:00 pm, y para entonces, aún se encontraba en proceso de limpieza. Esta situación es realmente inaceptable y demuestra una falta de respeto hacia los clientes que, como nosotros, tenemos horarios estrictos y expectativas de disfrutar un tiempo de relajación sin contratiempos. Es fundamental que se implementen mejoras en la gestión de las reservas y la preparación de las habitaciones para evitar este tipo de inconvenientes. Los clientes merecen un servicio eficiente y organizado que respete su tiempo y garantice una experiencia placentera desde el momento de su llegada.
José, 1-night trip
Verified

8/10 Very good

Lindo apartamento de playa!! Piscina en la planta baja y playa a solo pasos. Todo en el apartamento nuevo y funcional. Si pudieramos dar una recomendacion sería mejorar el desayuno. Regresaria sin dudarlo!
Adriana, 2-night trip
Verified

10/10 Exceptional

Excelente para relajarse y aprovechar con la familia, lugar tranquilo y relajado
Ismail, 1-night trip