Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient.
The was nice and the bed was very comfortable. It was our second stay and we will be back.
Iain
Iain,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Fantastic hotel
The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke
Luke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Lovely hotel
Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Jamie
Jamie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Staff were fab, brekkie was 10/10.
Luke
Luke,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Megan
Megan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Excellent
Excellent all round
Jason
Jason,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Perfect stay
Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Anniversary stay
After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening.
On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches!
The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan.
For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be.
Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Lovely clean room with great shower.
Emile
Emile,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Very small room , the room was close to the extraction fan outlet for the kitchen that was noisy from the early hours of the morning and throughout the day / evening.
Staff polite , hotel condition was generally good however there was a flood near the breakfast room that was being fixed during breakfast .
Fire alarm did go off a twice but only for short periods
Kerry
Kerry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Great central hotel
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
T
T,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Lovely hotel, near the river and the cathedral, really close to the Playhouse, would definitely recommend and visit again