We enjoyed our stay at the Maid's Head, both for its well-appointed rooms and central location. We were a stone's throw from the cathedral, charming pubs, and restaurants, yet our room was blissfully quiet.
My only complaint is that the website says the hotel offers "ample complimentary car parking on site," yet when we checked in, we were charged an additional £20. I expressed surprise at this, but as the reception clerk didn't yield, I figured I'd been mistaken. This took a bit of the shine off our otherwise pleasant stay.
Jeffrey
2 晚商务旅行
10/10
Warm welcome and friendly staff throughout stay. Lovely quiet and comfortable room and great breakfast. Great location close to everything but in the most beautiful part of Norwich. Perfect stay! See you in July!
Steven
1 晚商务旅行
10/10
Peter
3 晚行程
10/10
Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
Janice
2 晚家庭旅行
10/10
Wesley
1 晚行程
10/10
We attended a wedding and stayed the night. The reception check in staff were fantastic and arranged our room was available slightly earlier to get changed before the wedding. The rooms were great, clean, comfy bed and the shower was very powerful (managed to spray it out the bathroom, oops, sorry about that - very powerful!) The wedding host was a very capable chap, nothing was too much trouble and it was a really enjoyable stay. Well done to everyone involved in keeping the place running, a great place and wouldn't hesitate to recommend.
Paul
1 晚家庭旅行
10/10
Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Laraine
1 晚结伴旅行
8/10
The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Mrs N M J
1 晚家庭旅行
10/10
marcus
1 晚行程
8/10
LEE
2 晚行程
10/10
Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient.
The was nice and the bed was very comfortable. It was our second stay and we will be back.
Iain
2 晚行程
10/10
The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke
1 晚行程
10/10
Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Jonathan
1 晚行程
10/10
Jamie
2 晚行程
10/10
Scott
1 晚行程
10/10
Staff were fab, brekkie was 10/10.
Luke
1 晚商务旅行
10/10
Megan
3 晚行程
10/10
Excellent all round
Jason
1 晚结伴旅行
10/10
Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard
1 晚行程
10/10
After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening.
On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches!
The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan.
For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be.
Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!