Auténtico Hotel

3.0 star property
Hotel with outdoor pool, near Sabana Park

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Photo gallery for Auténtico Hotel

Free daily buffet breakfast
In-room safe, individually decorated, desk, laptop workspace
Reception
Outdoor pool, open 6 AM to 9 PM, free cabanas, sun loungers
Front of property
In the heart of Merced, Auténtico Hotel offers a tranquil retreat with breakfast buffet, a lush garden, and an inviting pool with free cabanas. Unwind at Mastico restaurant or take in the views from the terrace. With high-speed WiFi and laundry facilities on site, guests praise this hotel for its helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 3 min walk - 0.3 km
  • Museum of Costa Rican Art - 5 min walk - 0.4 km
  • National Stadium of Costa Rica - 15 min walk - 1.3 km
  • Estadio Nacional - 16 min walk - 1.4 km
  • Central Park - 2 min drive - 2.2 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 22 min drive
  • San Jose Contraloria Station - 15 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway Paseo Colon - ‬5 min walk
  • ‪London Room - ‬4 min walk
  • ‪Restaurante Machu Picchu - ‬7 min walk
  • ‪Fuji - ‬7 min walk
  • ‪Restaurante Mastico - ‬1 min walk

About this property

Auténtico Hotel

Auténtico Hotel is just 3.9 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guestrooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is there a pool at Auténtico Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at Auténtico Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Auténtico Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Auténtico Hotel?

Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

What are the check-in and check-out times at Auténtico Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Auténtico Hotel?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min drive) and Casino Fiesta Heredia (10-min drive) are both nearby.

What is there to do at Auténtico Hotel and nearby?

Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Auténtico Hotel?

Yes, Mastico offers garden views.

What's the area around Auténtico Hotel like?

Auténtico Hotel is in Merced, a short 6-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica.

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Auténtico Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Location
Bed
Amenities
Air conditioning
Lobby
Car

What guests liked

  • Breakfast was consistently described as very good, delicious, and a highlight of the stay. (7 reviews)
  • The property's restaurant offers authentic and delicious food, with a delightful breakfast and enchanting garden setting. (4 reviews)
  • The pool area was great and a pleasant feature of the property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay
Marcus, 1-night trip

10/10 Exceptional

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
JUAN, 3-night trip

10/10 Exceptional

Enjoyed our stay

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
1-night trip

6/10 Good

Rooms are a bit outdated but overall very good
Philip, 1-night trip

10/10 Exceptional

We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Philip, 4-night trip

10/10 Exceptional

Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Estefania, 1-night trip

10/10 Exceptional

Nice place to stay
Casimir, 1-night trip

8/10 Very good

Nice comfortable hotel w excellent service

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.
Salvador, 2-night trip

6/10 Good

Ok hotel men ikke familieegnet.

Vi boede her i 3 nætter efter ankomst fra DK. Det var et fint hotel, men meget lydt. Der var mange unge amerikaner som dels optog meget plads på hotellet, den ene dag hele poolområdet. De larmede meget om aftenen og natten. Vi forstod at det var vanlig praksis med større amerikanske ungdomsgrupper og jeg vil derfor ikke anbefale det som et familiehotel.
3-night trip

10/10 Exceptional

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Andrew, 1-night trip

10/10 Exceptional

Alles super
Markus, 1-night trip

10/10 Exceptional

Excellent customer service
Tommy, 1-night trip

10/10 Exceptional

Pool was very cold
Terry, 1-night trip

10/10 Exceptional

Good location closer to the airport. Great food for buffet breakfast and for dinner.
Robert, 8-night trip

10/10 Exceptional

Nice place to stay if you get in late to the airpo

Great quiet hotel close to Sabana
Richard T, 1-night trip

10/10 Exceptional

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Andrea, 1-night trip

10/10 Exceptional

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Louis, 1-night trip

10/10 Exceptional

El hotel está cómodo pero no hay muchas cosas a pie, tienes que tomar un Uber para llegar a zonas turísticas
Jannine, 1-night trip

8/10 Very good

Convenient location near to downtown
Patricia, 2-night trip

4/10 Fair

Pesimo Servicio Habitacion. Malas Camas --- y -- Mala TV. Lo demas Aceptable.
CESAR, 5-night trip

10/10 Exceptional

It was nice
Mary, 2-night trip

8/10 Very good

Comfortable hotel. Rooms and beds are comfortable Street noise.
Don, 1-night trip

10/10 Exceptional

Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
Mary, 1-night trip

10/10 Exceptional

Thank you Joseph

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Wolfgang, 1-night trip

6/10 Good

The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
Karyn, 1-night trip