Skip to main content

Auténtico Hotel

3.0 star property
Hotel with outdoor pool, near Sabana Park

Choose dates to view prices

In the heart of Merced, Auténtico Hotel offers a tranquil retreat with breakfast buffet, a lush garden, and an inviting pool with free cabanas. Unwind at Mastico restaurant or take in the views from the terrace. With high-speed WiFi and laundry facilities on site, guests praise this hotel for its helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY740
CNY837 total
includes taxes & fees
Jul 7 - Jul 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Outdoor pool, sun loungers
Radisson San Jose-Costa Rica
San Francisco
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,296 reviews
The price is CNY758
CNY856 total
includes taxes & fees
Jul 3 - Jul 4
Radisson San Jose-Costa Rica
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 5 min walk - 0.4 km
  • Museum of Costa Rican Art - 6 min walk - 0.6 km
  • National Stadium of Costa Rica - 16 min walk - 1.4 km
  • Central Park - 5 min drive - 2.9 km
  • Mercado Central - 7 min drive - 3.2 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 21 min drive
  • San Jose Contraloria Station - 15 min walk
  • San Jose Cemetery Station - 21 min walk
  • San Jose Sabana Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosti - ‬8 min walk
  • ‪Subway Paseo Colon - ‬5 min walk
  • ‪KFC - ‬8 min walk
  • ‪London Room - ‬5 min walk
  • ‪Restaurante Machu Picchu - ‬7 min walk

About this property

Auténtico Hotel

  • Auténtico Hotel is just 4.3 mi (6.9 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guestrooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is there a pool at Auténtico Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9 PM.

Are pets allowed at Auténtico Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Auténtico Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Auténtico Hotel?

Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

What are the check-in and check-out times at Auténtico Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Auténtico Hotel?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min drive) and Casino Fiesta Heredia (10-min drive) are both nearby.

What is there to do at Auténtico Hotel and nearby?

Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Auténtico Hotel?

Yes, Mastico offers garden views.

What's the area around Auténtico Hotel like?

Auténtico Hotel is in Merced, a short 7-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Auténtico Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently delicious and a highlight of the stay with many guests praising its quality. (14 reviews)
  • The pool area was great, nice and fairly large with poolside tables and a pleasant atmosphere. (7 reviews)
  • Easy freeway access to the airport was a convenient feature. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Restaurant
Location
Bed
Amenities
Air conditioning
Children
Car

Reviews

Verified

10/10 Exceptional

Nice room and pool area, good air conditioning and comfortable stay
Samantha, 1-night trip
Verified

10/10 Exceptional

Excellent full service hotel in San Jose. Breakfast buffet (included) was excellent, room was clean and spacious. Service and amenities like this do not exist in the US since covid, unless you are staying in a very high end hotel. Located within walking distance of shopping, restaurants, etc, if you do not use their own restaurant, which was very good.
Dining area by the pool
Restaurant dinner
Jeremy, 2-night trip
Verified

10/10 Exceptional

Enjoyed our stay

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
1-night trip
Verified

8/10 Very good

Nice comfortable hotel w excellent service

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.
Salvador, 2-night trip
Verified

10/10 Exceptional

Good location closer to the airport. Great food for buffet breakfast and for dinner.
Robert, 8-night trip
Verified

10/10 Exceptional

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Andrew, 1-night trip
Verified

10/10 Exceptional

I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
JUAN, 3-night trip
Verified

8/10 Very good

Convenient location near to downtown
Patricia, 2-night trip
Verified

10/10 Exceptional

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Andrea, 1-night trip
Verified

8/10 Very good

convenient location. Friendly staff.
Eric, 1-night trip
Verified

10/10 Exceptional

Excellent customer service
Tommy, 1-night trip
Verified

10/10 Exceptional

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Louis, 1-night trip
Verified

8/10 Very good

Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
Susan, 2-night trip
Verified

8/10 Very good

Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Alvaro, 1-night trip
Verified

10/10 Exceptional

Thank you Joseph

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Wolfgang, 1-night trip
Verified

8/10 Very good

Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk
Isabella, 1-night trip
Verified

10/10 Exceptional

Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.
Richard, 2-night trip
Verified

8/10 Very good

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
DEBORAH, 1-night trip
Verified

8/10 Very good

Good and quiet

Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.
Heather, 2-night trip
Verified

8/10 Very good

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
farron, 1-night trip
Verified

10/10 Exceptional

Enchanting Escape at Autentico Hotel

I recently had the pleasure of staying at Autentico Hotel, and it exceeded all my expectations. The friendly service immediately made me feel at home, and the cleanliness of the rooms showcased their commitment to excellence. The authentic and delicious breakfast was a highlight, offering a delightful start to each day. While the rooms were generally comfortable, my only suggestion would be to add more pillows to enhance the bedroom's coziness. The hotel's location is superb, conveniently situated for exploring the area. However, the true gem of Autentico Hotel is its magical garden/restaurant. This enchanting space provided a serene escape, allowing me to unwind and indulge in the beauty of nature while savoring delectable dishes. Autentico Hotel is a haven for those seeking a perfect blend of comfort, authenticity, and charm. I wholeheartedly recommend it for a memorable and rejuvenating stay.
Graham, 1-night trip
Verified

4/10 Fair

Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
will, 2-night trip
Verified

10/10 Exceptional

Great stay
Marcus, 1-night trip
Verified

10/10 Exceptional

Nice place to stay
Casimir, 1-night trip
Verified

6/10 Good

AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre
Alan, 1-night trip