First time staying at a Tru hotel. So modern looking and we loved the pool table in the lobby.
Kimberly
1 晚家庭旅行
10/10
At the hotel for one night for my daughter’s graduation. Hotel lobby had graduation decorations so nice and a picture board with balloons to take photos. They had complementary warm hors d’oeuvres and a glass of wine. Great stay!
Kim
1 晚家庭旅行
8/10
Richard
1 晚家庭旅行
10/10
Dean
1 晚商务旅行
8/10
Good! I would stay again. Good budget hotel as expected.
真实旅客
1 晚家庭旅行
10/10
The rooms were clean and updated. The breakfast had a great selections.
George
1 晚家庭旅行
8/10
William
1 晚行程
6/10
Quand nous sommes arriver la dame très gentille mais au depart tout a fait le contraire
Cette hôtel n’est pas aussi bien entretenu que les autres hôtel du meme nom.
Sylvain
1 晚行程
10/10
Isabella
1 晚行程
10/10
Friendly Staff! Clean, New Rooms!! Great Overnight Stay!! Will return!!
Stephanie
1 晚家庭旅行
10/10
Ralph
3 晚家庭旅行
10/10
We had a great stay.
Deanna
2 晚家庭旅行
10/10
Thomas
1 晚家庭旅行
2/10
Check in was ok until I received an alert from my credit card company that instead being charged $165, I was charged $203.30. I was not at the hotel at the time I received the notification. So I reached out to you hotels.com via texting. I was texting with Mohammad. He asked for a copy of the receipt at check in. I was not provided one, the notification was from my credit card. He asked me to take a screenshot which I did but I couldn’t figure out how to up load it. Mohammad put me on hold and called the hotel. When he came back to the text stream he said the hotel said they charged me because I used their valet parking.
Valet parking, I didn’t use this service. I told him I was very upset. When I returned to the hotel the woman who checked me in was there. I told her you over charged me $50 for valet parking. She said she spoke with Mohammad and told him the additional charge was for incidentals. I said to the woman you never mentioned this charge to me, she said she normally would but she forgot and the fact that I booked through a 3rd party this happens.
I showed her what Mohammad had said and she said we don’t even have valet parking. I don’t like being lied to and in my opinion Mahammad did just that. That’s on your company.
As for the woman at check in she should have mentioned this to me. I have never been charged this fee so I wasn’t aware of it. But she should have shown me a receipt at check in.
Tru is ok, but Truly I’m not with Hilton
Elaine
1 晚家庭旅行
10/10
Great price, new modern facility, no frills except breakfast, loads of EV chargers, everything was terrific. "And they've got a pool table, too!"
真实旅客
1 晚家庭旅行
8/10
allen
2 晚行程
10/10
Nicholas
1 晚行程
10/10
Shawn
2 晚商务旅行
10/10
CYNTHIA
1 晚行程
8/10
Jennie
1 晚行程
8/10
Had a nice stay. Good breakfast. Would prefer not to be next to a room with a barking dog.