Poor service, poor facilities, and unreasonable charges.
Jeff
1 晚商务旅行
2/10
Zhenhe
1 晚行程
8/10
近機場,貼心的迎賓飲料及點心
Li-Ming
2/10
yaping
1 晚行程
2/10
Ac didn’t work or the tv stations and sofa smelled like piss
Ruben
1 晚家庭旅行
8/10
Louis
2 晚行程
8/10
Room was great. Pool was great. Breakfast was great. Late checkout was great. Wish they include the parking fee and required deposit on the reservation. Not everyone has $300 they dont need for a week.
Mary
2 晚家庭旅行
2/10
Falsse alarm fire alarm went off at 135am. We were instructed to vacate building. Wjen firemen came, they quickly deteemined it was a nothing burger and we were allowed back in. No apology given, no comps offered, no explantion stated.
Gordon
2 晚结伴旅行
8/10
They charged us for 3 days of Parking when we only Stayed 2 nights and left at 0400am the last day.
Stephanie
1 晚家庭旅行
10/10
Cleanest hotel
Jeran
1 晚行程
8/10
if breakfast more choice , it's much better
wai man
6 晚商务旅行
10/10
Precious
1 晚行程
10/10
DAISUKE
3 晚行程
10/10
Beautiful hotel that offered great service. The rooms are large and love the living area. The breakfast was great and the staff very friendly. My daughters wanted to stay longer. Great for familes.
Greg
1 晚家庭旅行
10/10
Jeffrey
1 晚行程
10/10
Saul
1 晚家庭旅行
10/10
Grace
1 晚行程
4/10
I had booked this hotel since 5 mints ago and payment was completed when I did reservation.
But hotel tried to charge me hotel fee when check in without any explanation.
I noticed extremely high price on credit card payment device display and told concierge something is wrong. It took almost 10 minutes for concierge to check internally or with hotel.com. Why the payment already done in advance was not in the system of hotel? Concierge should have also double checked before asking customer to pass credit card.
For Embassy Suites hotel level, I was pretty shocked.
真实旅客
2 晚商务旅行
10/10
Gilbert Jude
1 晚行程
10/10
Jose
3 晚商务旅行
10/10
Ronald
1 晚行程
8/10
Sharon
2 晚家庭旅行
4/10
JONG SUB
2 晚商务旅行
10/10
Everything turn out great the staff was great
Food was good..