The counter service is really bad. The receptionist couldn't understand English and with a bad attitude. The room key is broken, which costed me some time to fix it. The toilet warter kept flowing and making noise. The most unreasonable thing is the fake "free of charge mini bar ". On the refrigerator, it says "The refreshments out of mini bar is free of charge ". However, when we checked out, we were all charged by the counter. In conclusion, it was a terrible experience. Won't go again.
櫃台的服務態度很差也聽不懂英文,我的房門鎖壞掉,而且馬桶水一直流發出噪音,房間裡的冰箱門上明明寫飲料免費,但退房時櫃台執意要跟我們收錢,總之是很糟的住宿經驗,再也不會去。
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 6 月 8 日
I'd like to recommend this hotel due to it's good location and nice staff. There is also sparkling water machine in the lobby. People stay with this hotel are complimentary . It only took me 3 min from hotel to Frankfurt Main station on foot.
Convenient
Beautiful staff
Near red light region
Near main station
Quiet
Old decoration
Easy to buy food water nearby
The street is dirty nearby
Some people are dirty on the street nearby
Convenient
Beautiful staff
Near red light region
Near main station
Quiet
Old decoration
Easy to buy food water nearby
The street is dirty nearby
Some people are dirty on the street nearby
Convenient
Beautiful staff
Near red light region
Near main station
Quiet
Old decoration
Easy to buy food water nearby
The street is dirty nearby
Some people are dirty on the street nearby