Hotels dot com lied there was no restaurant and no free breakfast and it took over an hour to receive a $25 credit completely terrible service and representation
Heather
Heather,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Theresa
Theresa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Susie
Susie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Mary
Mary,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Meh
No breakfast, as listed .. disappointed at that. Only coffee, juice, or tea in the morning. That's it.
Front desk very friendly. Cordial. Room very clean.
No smoke detector in room. Could have been broken or stolen. But if they knew about it missing, immediate replacement should happen
Outside clean and taken care of.
$5 charge if key (plastic card) is not returned. Odd ..
New appliances in room.
White comforter.
Laminate floors, no carpet. Appreciated.
Solid door closure.
Samantha
Samantha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
For the price would not recommend.
Georgia
Georgia,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 3 日
Drapes broken and hair dryer plug broken. Tub dirty.
KATHY
KATHY,1 晚家庭旅行
Travelocity真实住客点评
8/10 很好
2025 年 5 月 3 日
Nice for a quick stay. Very clean and comfortable.
Laura
Laura,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 23 日
Spacious standard room
Rori Mae
Rori Mae,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 10 日
I had a pleasant stay.
Note: the app said this establishment offered breakfast, which was one of the reasons I selected the motel. In reality, no breakfast was offered.
Rick
Rick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Nice and friendly
Christy
Christy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 29 日
Check in clerk says they haven’t offered breakfast since covid. Otherwise it’s fine for what you’re paying.
Jared
Jared,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 28 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Kelli
Kelli,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 7 日
One night stay
Roaches were in the bathroom. Came for a one night stay with family and it was an uncomfortable stay.
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 4 日
My family (son, daughter in law and two infants) had to book an emergency trip and drive three hours for the night and continue the next morning to their destination. They got there at 10pm to check in and were told there was no rooms avaliable. EVEN THO their name was in the reservation list and paid. He called me and I told the lady of their being 2 babies with them and one needing surgery at Shands. She then helped them find a room for the night. For whatever reason they had overbooked.
Not sure who was really responsible for this... the hotel or Expedia.
But I can honestly say after 15 years of using Expedia I have bever had a problem. Soooo??
Had it not been for her willingness to help my kids, and give them (an out of order) room, they would have been in the car for the night. Either sleeping in it or driving thru the night. As there were no other hotels for 200 mile radius of Gainsville due to multiple events going on at UF.
That being said, had it not been for her this rating would have been a zero!!
Mary
Mary,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 1 日
james
james,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 1 日
There were bugs swarming the bathroom sink. The bathroom was filthy. The staff was doing their best. They were overbooked and had to literally go to several rooms to find a clean one to use. Very disappointing stay. Disgusting.
Rene
Rene,1 晚家庭旅行
CheapTickets真实住客点评
4/10 尚可
2025 年 2 月 26 日
No free breakfast as stated in the app. I would have picked a different location had I known that.
Location has many lights out and possibly unsafe.
William
William,1 晚商务旅行
Orbitz真实住客点评
8/10 很好
2025 年 2 月 25 日
William
William,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Nice
Sherry
Sherry,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Carrie
Carrie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Staff was great. Window was broken and taped up. Room was no the cleanest
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 19 日
Passage pour une nuit, parfait pour un court séjour abordable pour le prix.
Les matelas auraient besoin d'être remplacé, la gestionnaire nous a dit que c'était justement prévu, malheureusement ce sera fait après notre passage!