Front desk person preoccupied and rude on arrival.Insisted on an unadvertised security deposit after room was paid for in full and I would have to wait for up to 2 weeks for my entitled refund. Breakfast included (as advertised) only to find it was lukewarm coffee. No food. A non-customer service attitude prevailed at checkout.
Karen
Karen,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Pe
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Greatest most amazing Hotel Experience!!!!
the service and atmosphere was friendly & caring. I have arrived earlier than expected and check in wasn't till 3pm. the front desk was kind and very helpful and even allowed me to check in early. This hotel is very very clean and not very far from downtown Pittsburgh Made the commute very easy. I loved the packed breakfast they had as it was nice to bring on the Bus home. I would definitely recommend this hotel to anyone and will plan future stays..
Yvette
Yvette,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 1 日
First room had roaches and a very strong bug spray smell
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Yussif
Yussif,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Marcus
Marcus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
RJ was the greatest help for our stay!
Ryan
Ryan,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 15 日
No hot water. No towels. Had to ask staff multiple times for information and toiletries. Didn't realize that this was an undesirable neighborhood. Nicest place in the entire hotel was the entryway to the main lobby.
Scott
Scott,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 11 日
Stay away
Found a cockroach in the bathroom the breakfast they offer is in a bag one apple a water and a muffin. The beds are a mattress on a metal frame that is very uncomfortable. The heater was so loud we couldn’t sleep unless we turned it off. Overall we will not stay here ever again.
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 4 日
The hotel is close to downtown Pittsburgh. The hotel is old, smelly and the heater in the rooms are loud. Will not stay there again.
Zachary
Zachary,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
smith
smith,6 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Prashantkumar
Prashantkumar,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 28 日
I didn't like anything about this hotel. Pretty much, I was forced to leave one day early because my room was not cleaned in 5 days. No clean towels or bed sheets were put in the room either. There were roaches all over the place, and to top it off, the so called "included breakfast" was a joke! I should get reimbursed for the day that I paid and left because of the filthy sanitary conditions.
Jose
Jose,6 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 27 日
Do not come here.
This was the worst experience I've ever had at a hotel. When I pulled into the parking lot there was a couple of men in the parking lot fixing cars. I should've known then that this was not going to be a good experience.
The first room they put me in had a broken bathroom window, a dented refrigerator and the front door was not installed properly because it didn't close securely and you could see the street from under the door making the room cold despite having the heat on. When I complained I was told i couldn't get another room because I got the room via hotels.com. I had to send my husband to complain. My husband brought the staff member to the room in order to get another room.
The second room had hole in the floor but at least the door secured properly. The continental breakfast was a joke! It consisted of a brown paper bag with a water, orange juice, a muffin, and an apple.
I will never stay here again nor will I recommend this place to anyone.