i booked this room on hotels.com and i read all hitel policies and it said nothing about a cash deposit (see attached screenshot). the hotelwould not let me check in after paying in full fir my booking and said hotels.com was responsible for refunding me. Hotels.com could only offer me 25$ in one key cash. the hotel, if they ultimately recieved my payment should refund my $ and add it on hotels.com ti their policies, i am sure i am not the only person who has had this issue. i am currently awaiting a reaponse from hotel management to hotels.com regarding my refund.
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 26 日
Don't waste your money!!
Everything is outdated. The Keywest use to be the spot ALL my relatives would stay in when they came to town. Now...I wouldn't recommend them to ANYBODY. The water barely got hot when I took a shower and when it did it would switch from warm to cold. They were stingy with the towels and washcloths...both of us had 1 of each and they acted as if it was a chore just to give us more. WLL NOT be going back!!
Megan
Megan,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 15 日
Marty
Marty,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Regina
Regina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
Nice people
Damien
Damien,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 10 日
Tj
Tj,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 7 日
pesima atencion
Rafael
Rafael,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 19 日
Weekend Stay
Nice, clean no frills hotel. What we expected for the rate that we paid.
Randy
Randy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 5 日
In room 214 Bathroom had mold, door was filthy and dirty old bathtub fixtures.. Headboards were not clean. Walls need paint. Television picture had lines. Phone did not work. Bedding and mattress was in poor condition. I have pictures.
PAUL
PAUL,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 29 日
Great
Good quit place to stay
Christy
Christy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 29 日
Southern vacation
Friendly staff. Clean and comfortable. Near places we wanted to see.
Rick
Rick,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 7 日
Gary
Gary,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 5 月 13 日
Donald
Donald,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 5 月 7 日
Tracey
Tracey,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 4 月 22 日
there was no breakfast-as advertised.
James
James,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 26 日
Very helpful and nice. Clean and easy access.
Tracey
Tracey,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 1 日
It’s decent
Jeremiah
Jeremiah,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 1 月 28 日
Good for the price but breakfast would be nice
Damarcus
Damarcus,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 27 日
Patricia
Patricia,1 晚行程
Expedia真实住客点评
2/10 很差
2023 年 12 月 3 日
Don’t book room 213!
In fairness, I did book the last room available at this hotel. I am assuming that this room was undergoing renovations and was obviously not finished. There was a place where a large ?door-sized hole in the wall had been patched but not painted. I hope it was removing a door and not a SWAT team breach. There is no soundproofing so every traffic noise was heard. The bed foundation was a box made of metal so every movement caused a metallic clang. The mini fridge only had 3 legs so it took a lot of balancing just to open the door. To top it off, there was no water connection to the bath/shower this morning so I had to wash up in the sink.
Debbie
Debbie,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2023 年 11 月 12 日
Very noisy property! Loud voices, honking until 1am! Lobby was closed when checking in at 6pm so you have to use the side window which attendant opened 1 inch to perform check in transaction. Parking is tight. My truck was parked on the end and another truck parked caddy corner which prevented me from being able to back without hitting his truck. Space should be for compact cars only. My 4WD was able to ride up on curb to exit.