When we arrived, we thought we had been given the wrong room — the bed was unmade and appeared used, the bathroom was dirty with an opened soap bar and a used washcloth hanging from the tub. There was also used tissue in the trash can. We checked in late and called the front desk, hoping to be moved. They told us we could get a new room the next day.
The following day, we were only offered a cleaning service. Even then, they didn’t replenish the soap or toiletries, we had to call and ask for them ourselves.
The pool was filthy :( brown water with trash all around it.
To top it all off, I woke up with bed bug bites the morning we checked out. We should’ve trusted our instincts and left the moment we arrived.