Hotels.com was absolutely horrible !! My rooms were not paid for and the agents couldnt find my reservations! Absolutely horrible experience
Derek
Derek,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Billie Jean
Billie Jean,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Final review for the Hampton Inn
Check-in process was quick and simple. The room was clean. The door to the room was hard to open and also had to be forced shut. The door latch looked like it had once been tampered with and never fixed after that. The shower doors open backwards so you get wet turning on the shower. There was a strong odor of marijuana in the hallway of the 4th floor and other areas in the hotel. We questioned the front desk the next morning about the marijuana smell and to our surprise she was shocked to hear about such an odor, there was no way that the employees did not recognize what was taking place. As we were talking about the situation to her, another patron walked by and overheard and said “you must be talking about the weed smell” we said yes and he said “the 6th floor is terrible.” The front desk attendant said she would speak the her manager and get it taken care of. So the smell later that day was some kind of air freshener mixed in with pot smoke, so I guess they looked into it and just tried to cover up the smell, unsuccessfully. We had to go to the front desk twice for towels and request room service. We received room service once for a 5 night stay and that was on night 4. We probably won’t return to this hotel for our annual trip to Valley Forge
Michelle
Michelle,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Was nice as usual!
SCOTT
SCOTT,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
It was a nice hotel, staff very friendly and answered any questions we had.
Anita
Anita,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Very comfortable. Nice room. Pleasant staff. Great variety of breakfast.
Jo-Ann
Jo-Ann,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Bad experience
No hot water, Luke warm at the best. Moved to another room that I thought would have hot water, still didn’t. New room carpet was very sticky by the bed. There is no way housekeeping could have missed this when making the bed, they didn’t care and management doesn’t quality check their work.
Rick
Rick,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
City work
It was right on time I needed the rest to prepare for the big job I had in the am
Jamall
Jamall,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Nice stay
I was a little worried by the inexpensive rate, but this hotel did not disappoint. Very nice for a short, convenient stay. Staff were awesome and very helpful.
MATTHEW
MATTHEW,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Marc
Marc,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Super Agent
The agent who greeted at check in was exceptional! As pleasant as he was professional. Most inviting and welcoming coming in from the road. Great way to start off a 2 day getaway. Thanks!
Robert Anthony
Robert Anthony,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Michael
Michael,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Stay was good
The room we had was clean.I had no problems with that.It was a little drafty we had to turn the heat up.We were close to where we wanted to go so overall it was a good stay.
Ronald
Ronald,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Heathet
Heathet,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Our room was clean however the ceiling in the shower was falling apart as there was a huge hole with the plaster dripping down. There must have been a leak in the above room. We didn’t notice it until too late to switch rooms. Very gross to look at worried that something was going to drip while we showered. Also the beds were extremely uncomfortable. Staff were very friendly and breakfast was great.