Our room had no TV, the toilet did not flush, the chair was broken and the refrigerator did not work. After approaching the front desk, the gentleman, Ron, was completely unapologetic and let us know he was aware of no TV and may be able to move us later in the day. No offers to make right the first night having to stay in those conditions. Furthermore, both nights had a huge party in the courtyard until 3am that no one did anything about trying to quiet at all. Requests for refunds were denied. This is absolutely our last time staying here ever and we were annual visitors.